Over 90 years of trusted security

TJ was excellent!! He went above and beyond for the install, taking over from poor work by the previous alarm company and making sure things were set up exactly as we discussed. I highly recommend this company, but more importantly TJ. He is an awesome person and Guardian Alarm is lucky to have him. Thanks again!!

Excellent Service! Highly Recommend!

Sorry I did not select them years ago.
Customer Service = 10+
Professionalism of Staff =10+
Professionalism of Technician 10+
Alarm System = 10+
Great Company and Hubby and I are more than pleased!!!!!!

Guardian Alarm delivered excellent service from the very start. Professional, caring, and compassionate staff made the whole process smooth. I’m very pleased and would recommend this company anytime!

Very prompt! Answered my concerns! Thanks!!

John Fay was a very nice man. He took care of our issue very efficiently.

John Fay was awesome. On time, got it done quickly, and was totally professional

John Fay was very thorough. He was polite and answered my questions. I highly recommend him.

I recently had my security installed by Tim K from Guardian Alarm, and I could not be more impressed with the entire experience. From start to finish, Tim was professional, knowledgeable, and incredibly personable. He took the time to understand exactly what I needed, explained every option clearly, and made sure I felt completely comfortable with the system before he left.

What stood out most was Tim’s genuine care and attention. He didn’t treat the installation like just another appointment - he treated it like an opportunity to make sure my home and family were protected. His patience and expertise made the whole process smooth and stress-free

If you’re considering a security system, I highly recommend asking for Tim.

I had an outstanding experience with guardian installer Griff. Griff showed up on time, communicated clearly, and walked me through every step of the set up. Griff is knowledgeable, friendly, respectful and was patient with all my questions. Everything was installed neatly and tested thoroughly before he left. I feel confident and secure knowing the system was done right. I highly recommend Griff and guardian alarm. Griff is truly an asset to guardian alarm.

Dave went above and beyond! Extremely polite and helpful!

John is patient, thorough, thoughtful. The job involved an unexpected solution but he was calm, confident and professional throughout.
Enjoyed sharing stories with him, too!

Home alarm. Price is reasonable, they act quickly when the alarm is activated & customer service is very good.

We been getting a lot up upgrades to our cameras an system an doorbell the technician tj has been awesome! Very professional an calm though the whole process would def recommend him to anyone! This upcoming week we're getting new deadbolt locks for our front door very excited for TJ to do that job as well. He's very friendly and kind always on time for appointments. !

Tech TJ did an excellent job on rehooking up all cameras and explaining what happened to prevent in the future

Mr. T J did an excellent job. I am very pleased. Thank you.

We have had our alarm system for 3 weeks now and are very satisfied with it. We liked the guardian system because it did not require a lot of wiring and drilling, it is a very clean system which can easily cover every room in the house. It also has easy access options from the panel, your cell phone or laptop.

It took a while before we had all the settings adjusted to our needs, it would have been nice if we were given an owners manual at the beginning to help us with the various options. During the installation, you really don't know what you want, but after a couple of days of hearing "garage door open" you want to silence that! They have very good technical customer service which helped me through these options and advised where I would download the owners manual (it was too large to attach to an email).

TJ, the gentleman who installed our system was also very helpful, coming out to our home after hours to fix a doorbell chime not working and promptly returning all calls made to him. Our salesperson, Angela, was also very friendly and helpful!

Tim was fantastic.

T J was absolutely amazing and very thorough explaining everything to me. So great.

John Fey is great! He's enthusiastic and professional. He does an excellent job and is friendly and shows that he takes pride in his work and wants the customers to be satisfied with the company.

Great customer service!

TJ was really knowledgeable. Very friendly and just a great experience
Thank you for sending him out to my ho.e

Big help by phone revealing we need a new control pad. Awaiting sales call for a replacement.

TJ was amazing! He was timely, efficient and thorough in the set up of our new keypads.

John Fay was an Excellent service provider. Our home has many similar descriptive rooms so it’s not easy to determine the names given to each installed alarm component and I was of little help. He looked for malfunctioning alarms and found each one bringing each to the alarm box to match numbers to make sure it was correct. Not only did I guide him in the wrong direction, but he kept his same upbeat demeanor with much kindness and patience while troubleshooting all the alarms. I couldn’t ask for a better service representative of Guardian Alarm. John was the best!

John fay, was extremely informative about my system able anwering my questions.

Today, 11/12/25, Guardian technician John Fay came to my home to determine why my new wireless doorbell could not connect to my WiFi system. The problem started 11/6/25, when I recharged the battery for the first time and it did not reconnect to the WiFi system. I called Guardian Alarm technical support and worked with Andre for 30 minutes but the doorbell could not connect. He scheduled first available appointment for 11/12, noon to 4 pm window. John Fay called ahead and arrived at 2:25 as estimated. John updated the firmware and then connected the doorbell with no problem. He was professional and efficient, patiently answered my questions and provided tips on setting the doorbell for best use in my location. I will be asking for John Fay if I need any service calls in the future. I am pleased with service and quality of equipment Guardian Alarm provides.

TJ was such a help in explaining things so I could understand. He answered ALL my questions. Great personality and very professional.

Tim came and installed monitors and updated our alarm system. Tim is very knowledgeable, professional and friendly. I would definitely recommend Guardian to anyone.

He was amazing! Has amazing service and patience and explained everything to us while also answering any questions we had!

I couldn't have asked for a better technician. Rudy was very knowledgeable respectful of my home and very nice spectrum is lucky to have a worker like that. He explained everything clearly and kept asking if I had any other questions. They need more workers like him. The only disappointment I had was the equipment they use. The wireless contacts they use are large plastic and are unpleasant to look at.

I had new cameras installed at my resident, and the tech Mitchell was professional and explained in detail about the installed. Exceptional!

We had a great experience with Mitchell from Guardian. He was professional, patient, and explained everything clearly. We really appreciated the care and time he took with us. Highly recommend!

We’ve had a series’s of updates needed due to switching wifi companies. Finally guardian sent Collin K. who was amazing, Knowledgeable and able to solve our problem.
We had other techs out who were unable to resolve our issues and needed to escalate for a senior tech.
Collin I was able to troubleshoot our panels and cameras and Wi-Fi! He knew what At&T needed to change and called with me. Experience was amazing.

Very helpful and understanding!

David was very knowledgeable about our system which is quite old and fixed the issue quickly.

Anthony Hart went above & beyond answering any and all questions we had. Everything was done smoothly and as said. Can't be happier with the friendly & professional service. Will be recommending him & guardian to friends & family.

TJ from Guardian Alarm was absolutely professional and did a great job on our project. Would definitely use again and recommend.

Tim was very professional and did a great job

Allen C. is a great technician and he did an excellent job!

Tim did a fantastic job upgrading my system from ADT. Very friendly and knowledgeable. Highly recommended!

On 10/30/2025 Tech Collin Kiplin arrived at my home to address a alarm problem.
He was very professional and polite, he had the alarm up and running in a matter of minutes.
Could not have asked for better service.
100% satisfied! Great job.

On 10/30/2025 Tech Collin Kiplin arrived at my home to address a alarm problem.
He was very professional and polite, he had the alarm up and running in a matter of minutes.
Could not have asked for better service.
100% satisfied! Great job.

Great company. Great reliable service. I’ve been a customer for many years and can’t think of anyone else I’d go with. John F came to our home today. Very friendly, efficient, answered all our questions.

John Fay was the technician who came to our home today. Everything he did was absolutely perfect. He set up the contacts and answered all of our questions. I highly recommend him if you need support from Guardian Alarm

On time and very efficient

Ryan was great!

Our technician, TJ, was extremely knowledgeable and did a great job... I would recommend him, and Guardian without hesitation...excellent work and service!

Collin was prompt and professional

Justin V. Is a professional. Courteous and knowledgeable technician. It was a pleasure having him in my home.

John, the technician, did an exceptional job at resolving our system failings. He really got our lights back on!

Dennis was polite and diligent with his help today. Thank you Dennis

Mike was so helpful and informative!
Thank you!

I have had A Guardian alarm system in my house for many many years, customer service is great! And If I ever had an issue, it was solved promptly!!

From the sales person to the person that installed it and any phone questions that I have asked. The service has been fantastic.I’m

My alarm had a zone smoke detector problem. The tech was so polite and gave me valuable info about where to obtain the correct battery. He was wonderful and I hope to get the same tech if I need service again

⭐️⭐️⭐️⭐️⭐️ Exceptional Service and Expertise!
​We had an absolutely fantastic experience with Tim! From the moment he arrived, he was professional, punctual, and incredibly knowledgeable.
​The main objective was the installation and testing of our new security panel, which he handled quickly and efficiently. What truly sets this service apart, however, was the attention to detail with the existing components. Tim took the time to meticulously go through each sensor across the house—door contacts, window sensors, and motion detectors—to make sure they were all correctly configured and communicating flawlessly with the new panel.
​HIs thoroughness gave us complete peace of mind, knowing that the entire system, new and old, is working exactly as expected. He also patiently answered all my questions and made sure I understood how to operate the new system before leaving. If you need reliable, expert security alarm system service, look no further. Highly recommend!

Collin Kiplin, GREAT JOB

Colin Kiplin was very professional and knowledgeable.

The service technician, Collin Kiplin, was prompt and professional. The required service (sensor repair) was adequately resolved. Thank you!

TJ did a great job installing my Smoke & Carbon Monoxide detectors, along with updating my system.

TJ was right on time for our appointment, you could almost set your watch by him.

He introduced himself and was very courteous throughout the whole encounter, at sometimes humorous, his demeanor and attitude towards his work added a little personality and personal concerns for our satisfaction.

He showed great confidence and appeared to be very knowledge and experience and what he was doing , leaving us with no doubt that he would get the job done correctly.

TJ was thorough and made sure everything was working properly before he left, he even gave us his personal cell number and made it clear that we contact him directly with any future issues.

All I can say is that, if TJ is a representation of Guardian’s support function, I don’t see why we would trust our home security to anyone else.

Great job.

I just had an alarm and camera system installed at my home and the process couldn't have been smoother. Mitchell and James were both top-notch installation technicians. They were kind, competent, knowledgeable, and patient. I particularly enjoyed their attention to detail on installation, taking care to not harm any of the fixtures and finishes on my home, and making sure devices are secured, level, and installed properly. I was shown how everything works on the panel, and I was given a tutorial on how to use the phone and app resources as well. 10/10

We've been with Guardian for a long time and they have always given us excellent service!

Getting my smoke detector and fire alarm system installed for my mental health group home facility was definitely a job!

The installers Anthony and Dave were very helpful and great at what they do.

I had the pleasure of working with Selena who overlooked the details and was able to work out Some minor issues that we came across.

Keith, their boss was a pleasure to work with and even was able to give me options for the down payment and balance due after installation.

Overall, I appreciate working with Guardian Alarm and would recommend them for any project big or small.

Thank you guys for your time and patience. Im not the easiest costumer for sure…..😉

Wendy Barnes.

Natalie in sales was beyond amazing! Usually when you call big companies you get a robot or someone who seems like they really don’t care. Natalie was so personable and helped my husband get everything in order. If you want a company that you can talk to REAL, local people who care, use guardian

Natalie was awesome. She should get a raise

Tim K is the man! Gave us a great walkthrough and a thorough job

John was AWESOME & he gave me some great suggestions! He was courteous, kind, and a great listener.

I have been a Guardian customer for about Ten years and I have never had any problems with this company. I had gotten behind on my bill and they work with me until I got caught up on my bill and customer service agents have always been professional I don't think I have ever experience a rude customer service agent. And COLIN is the best he is a keeper always professional and he knows what he is doing.

Very professional on time

Excellent and timely assistance on the phone first and then a home visit to get my problem resolved with extreme courtesy

TJ was very professional and very knowledgeable about the alarm system

Excellent service and reasonable amount if time spent resolving my issue.

Excellent service and reasonable amount if time spent resolving my issue.

Mitchell did a excellent job. Arrived on time. Set up the system spent time training us. We will continue to recommend Guardian Alarm. Great job.

Dennis was great. He was quick, efficient, and very professional.

Excellent job buy Adam ..he took his time to explain everything about guardian alarm system and how it works to myself and my family. I highly recommend 👌 Adam

My chime went out the other day we had TJ Schumacher come out an replace it. He's very friendly. Fast an very respectful. Definitely will have him out again

Rudy was fantastic, always checking in with me to let me know where he was in the process and what would be happening next. He was polite, professional, and cleaned up after himself each day. Thanks Rudy!

TJ was great!

Ryan did a great job setting up our alarm system. He was quick and answered all of my questions and reviewed the set up and operation of our system. Guardian Alarm will be our go to security company from now on.

Tim Kapottos was probably the best customer service ever....friendly, efficient and actually cares about doing things right!

Justin was fantastic and very helpful. So far, we are loving the update to our system.

One of the best tech visits yet. John was friendly and helpful and efficient.

TJ is the best technician and installer. This is the 2nd home that he has been assigned to the job and I wouldn’t have it any other way. Guardian is lucky to have him. He is also a very kind and caring man. A+++

Great job!

Adam was incredibly helpful and flexible with my wife and I. Nothing but the best experience with the installation, would highly recommend Adam for your install!

I’ve been a customer of guardian for 20 years…they have been a joy to deal with…I have their alarm system in my garage..

Tim Kapottos was very helpful with our installation. Very satisfied with his attention to detail and assistance getting our accounts linked!

My experience with Tim Kapottos was Great, very knowledgeable about instillation and product, took time not only with the instillation but with the instructions on how to use my system to get the best results.

Excellent job! Well done.

Security Consultant Tim Kapottos did an outstanding job this morning from calling to let me know when he would be there to setting up and explaining my new security unit he was very professional. I highly recommend him and Guardian Alarm.

Tim K is very knowledgeable, courteous and professional. He is very thorough! He had to come back to teach us about the system and answered all our questions. Service is excellent.

He was great!

TJ is professional and kind! Very pleasant to work with and explained the system well!

Tim Kapottos was awesome.
He was prompt, quick and responsive with the right answers.
He knew exactly what to get done and proceeded with the new equipment.
Set my phone up with the new app and was on his way.
I highly request him by name.
I had no disappointments and high expectations , and he serviced everything properly.
Don't be ALARMED if Tim shows up on time and in uniform.
He's professional
DB

Tim Kapottos with Guardian Alarm was great! He arrived before his scheduled time, was very informative, and genuinely offered to assist with any additional questions should they arise. Excellent service. Efficient and professional!

Justin came in and installed our security system, he’s WONDERFUL! He took his time installing everything, explained how to use everything and was so friendly. I highly recommend him!

Tim was extremely helpful and very knowledgeable. Thanks so much for all of your assistance.

Tim was nice, friendly and explained everything to me. Thank You

James and Rhine were very through and professional during the entire installation process. We are pleased with the service

It was an incredible experience with Tim Kapottos. Thanks

Installer TJ did a wonderful job on my cameras and showed me how to work the app really love my new camera system

Tim K. did a very thorough job upgrading our system and explaining how to use it. Very professional and friendly!

John Fay was the service man who met us at our lake cabin today... exactly on time. He was very polite and worked diligently to completely resolve the issue including a clear explanation & great ideas for future needs.
Easily 5 stars

Jeff Boggus recently installed two Yale locks at my residence. He was extremely knowledgeable and professional. He clearly knows his craft and provided excellent instruction on how to use the locks. He also thoroughly tested each device to make sure they worked correctly. He was extremely courteous and represented your company well. He is a credit to your company.

Rudy did great!

Excellent work well mannered and knowledgeable of the system currently in place. Very well satisfied.

Switched to Guardian Alarm after 20 years with leading alarm company that was not there after family safety was compromised. Made appointment and spoke with Kent Drew and Jason and scheduled installation within a couple days. Mitchell did an excellent job with the help of Travis and another employee installing cameras and equipment. After installation, he took time to explain how to use equipment. I highly recommend Guardian Alarm. I wish I would have switched sooner.

I switched from a well known alarm company after 20 plus years. Was not there when I needed them after family safety was compromised. Slow response.
Went with local company serving Michigan and Ohio. Mitchell and Travis and other employee did an excellent job installing equipment and explaining how to use it. Wish I changed companies sooner. I highly recommend Guardian Alarm.

I switched from a well known alarm company after 20 plus years. Was not there when I needed them after family safety was compromised. Slow response.
Went with local company serving Michigan and Ohio. Mitchell and Travis and other employee did an excellent job installing equipment and explaining how to use it. Wish I changed companies sooner. I highly recommend Guardian Alarm.

Had to get our doorbell camera back online after switching internet providers. Roger with the Tech Team went above and beyond dealing with this technologically challenged individual and walked me thru everything until it was working again. Thanks again for your patience Roger! You’re the best!!👍👍

John Fay came out this week to work on my mom’s alarm system. He is very knowledgeable and super nice. Great job John and Guardian Alarm!

Ian W is an excellent technician. Knowledgeable and professional.

Excellent work.

Great customer service

Tim Kapottos did an excellent install on my alarm system. He is very knowledgeable and took the time needed to complete the job. Thanks Tim

Justin V did a great job.

Tim kapottos was professional, friendly, and made sure any questions I might have were answered. He’s awesome 🤩

John Fay was awesome, and I appreciated how professional that he was. Thank you!

The installation was great. Tim told me everything I need to know about my system and walked me through it. Five stars.

Adam did a great job up grading our 20 year old system. He was very polite and professional.

Awesome job, John Fay was Great

JOHN IS AWESOME!

Professional, kind, courteous Thanks Rudy!

John Fay was an absolutely great tech. He was very thorough in answering questions, professional, and had an overall pleasant personality! And, had a fantastic teachable moment with installation of batteries and the main box, questions.... He resolved our issues. Thank you!
Joanne M-W

Sam came to Dundee Housing Commission and was polite, efficient and cleaned up the work area. Would highly recommend his work as a technician or installer.

John Fay did a great job!

John F. was very efficient and knowledgeable about his work. Guardian Alarm is lucky to have him on their team!

John do the excellent job!!!

Mario’s knowledgeable technical support, solved my problems with my control panel!

Thanks

Justin V was our technician and he was great. Extremely friendly and went above and beyond to make sure we knew how the system operated. Anyone would be lucky to have him as their technician. Thank you so much Justin for setting up our system and for being very respectful of our new home!!

From the top to the bottom they're great and professional!

Rudy is a super installer. So much too learn and do. Way to go Rudy. We appreciate Guardian and the good work that they do. Rick Rosie Sabo Toledo

Love guardian alarm. They are friendly and understanding when something happens. Service outstanding

Today Griff and Alan were the technicians who installed my cameras, and taught me how to use them. These gentlemen were very professional, knowledgeable, personable, and they arrived on time. I love my cameras, and the great service I received from these two dedicated professionals.

Today Griff and Alan were the technicians who installed my cameras, and taught me how to use them. These gentlemen were very professional, knowledgeable, personable, and they arrived on time. I love my cameras, and the great service I received from these two dedicated professionals.

Justin did a great job and was very thorough

Justin V was great very knowledgeable about the Guardian system and he was personable would recommend.

Adam R. did a fantastic job at installing my parent’s home security system. He was professional and courteous and took time to explain the installation. He went the extra mile to help them. Our experience was fantastic & would highly recommend Adam and Guardian. Nicole also helped me establish an account for them and she was a delight to work with and was very thorough and prompt answering all our questions.

John F. came at the scheduled time and explained what he was going to replace, then test each sensor. Once complete, John had me download the Guardian app and showed me the features. He took his time with me, was very knowledgeable and made sure I understood the app. Overall, a very easy install. Thanks John, appreciate the time spent on our install.

Writing for Paws and Whiskers Cat Shelter. Rudy was an excellent tech who made sure all of our cameras were right where they needed to be. He talked us through the process of installation of our new cameras, then also made sure we understood the app. I highly recommend Guardian and highly recommend Rudy to be your technician.

Very timely job well executed

Tech very friendly and professional! Recommend this company. Stands behind their products!

Anthony was very knowledgeable, efficient and respectful

Rudy was very helpful in getting me access to our cameras!

Justin was very professional and knowledgeable. Great experience!

Justin V assisted with servicing my system and answering any questions I had with uogrades.

Great service!

Justin V. did a great job servicing my system. He was very knowledgeable and efficient. Guardian has had my business for 15 years and has always been excellent to work with.

Rudy does an amazing job is always easy to work with!

Rudy did a great job on the install and getting me set up!

Rudy has been amazing, very professional. He even took the time to sit down and teach me the programs

Rudy was great and he made sure we had access control on the gate before employee occupation of building

Rudy assisted us with installing new cameras at our Findlay Location! Rudy has always demonstrated professionalism, punctuality of time and his commitment to the job. We are so thankful for Rudy and Guardian for our security system needs.

The tech Danielle was excellent. She answered all our questions and was so nice.

The tech Danielle was excellent. She answered all our questions and was so nice.

Rudy is great! He has installed our cameras at multiple location and has done a wonderful job. We request Rudy at each new clinic we open!

Daniel G. was great and explained everything with great detail, thank you for your services.

Was having trouble keeping my codes on my cell phone I called guardian alarm they transferred me to tech got a really good guy walk me through. It had to have. He had a lot of patience to deal with me because I am not that good at this tech stuff so I was very impressed with how he had the patience Guarding alarm is very good. I’ve had them for many many years. Hope this helps.

Mike did a great job. On time and was very prompt and pleasant.

Rudy was excellent 👌

Excellent service and attention to detail.

My Guardian Alarm technician was on time very knowledgeable about our system and how to fix my problems. Mike was a true professional and it was a pleasure to have him out to our house!

my name is Ava Stigger and Joe was out this morning and he did a excellent job I am very, very happy with his work thank you.

my name is Ava Stigger and Joe was out this morning and he did a excellent job I am very, very happy with his work thank you.

Eric from Toledo goes the extra mile to ensure your devices are connected & everything works properly! Even after he left, he was back in 20 minutes to fix an unusual glitch that was due to a new update on the phone app. Superior service!! Guardian Alarm has always given us the best professional service, in every way, the anyone could ever hope for! Have been using them for many years.

Great services and performance from Columbus! My technician excelled in communication and I would recommend this service over any other competitor 100%! My technician was named Joseph Little we spoke about the system and more into how this will protect my family and he gets 5/5 ⭐️ he helped me all the way through and was very patient with all questions I’ve had about this security system! Me and my wife are happy with our new security system this is a go out and buy it now!

Great services and performance from Columbus! My technician excelled in communication and I would recommend this service over any other competitor 100%! My technician was named Joseph Little we spoke about the system and more into how this will protect my family and he gets 5/5 ⭐️ he helped me all the way through and was very patient with all questions I’ve had about this security system! Me and my wife are happy with our new security system this is a go out and buy it now!

Joe—-Great guy… very helpful and friendly

Joe—-Great guy… very helpful and friendly

I love this company! The best security company in Columbus Ohio hands down!! Joe is a great technician!

I love this company! The best security company in Columbus Ohio hands down!! Joe is a great technician!

Joe did a great and quick install. Show how to use system.

Joe did a great and quick install. Show how to use system.

Rudy was wonderful!

Always great customer service! I've have guardian alarm on our house for over 30 years!!! Always feel safe!

Service was great. We met with the sales guy on Wednesday and they had a tech out the next day. Rudy was professional, quick and very thorough with the installation. We couldn’t be happier with the entire process.

Mike G was very helpful
He explained everything very clearly

Excellent service, friendly and thorough technician!

Very prompt and courteous.

Explained everything thoroughly, and answered all my questions!

Guardian Alarm is a great security company and Howard is very good in particular very knowledgeable and professional in the way he handles business and takes care of our needs in a timely manner. I would recommend Guardian Alarm strongly if you need security assistance at your home or your business! Keep up the good work Howard. You’re the best 👍

Kate was very responsive and helped me quickly with my requests. She was able to get a bill remedied for me. Thank you!

Kate was very responsive and helped me quickly with my requests. She was able to get a bill remedied for me. Thank you!

My wife and I are so very pleased with Kate Star at Guardian Alarm systems here in Columbus, Ohio. She is always so responsive and helpful any time I have a question or an issue that needs to be addressed. Guardian alarm as a company is a great home protection service (we've used them for the past couple of years) and I highly recommend them to you. We just renewed our 3 year contract.

My wife and I are so very pleased with Kate Star at Guardian Alarm systems here in Columbus, Ohio. She is always so responsive and helpful any time I have a question or an issue that needs to be addressed. Guardian alarm as a company is a great home protection service (we've used them for the past couple of years) and I highly recommend them to you. We just renewed our 3 year contract.

I have had a successful business relationship with Gaurdian Alarm for over twenty years. I wish them continued productive service to our community.

Thank you, Kate Starr, for your excellent and prompt assistance! Much appreciated!

Thank you, Kate Starr, for your excellent and prompt assistance! Much appreciated!

Kate is a pleasure to work with!! She is very responsive and provides excellent customer service. I will never go anywhere else, good service is hard to come by these days. Keep up the good work, Kate.

Kate is a pleasure to work with!! She is very responsive and provides excellent customer service. I will never go anywhere else, good service is hard to come by these days. Keep up the good work, Kate.

Highly recommend Guardian! I recently switched my service to them and the service has been amazing!

Highly recommend Guardian! I recently switched my service to them and the service has been amazing!

Guardian is a great alarm company to work with. And Kate is always responsive and quick to assist us with anything we may need

Guardian is a great alarm company to work with. And Kate is always responsive and quick to assist us with anything we may need

Always very fast and attentive work! Kate always makes us feel like we are top priority!

Always very fast and attentive work! Kate always makes us feel like we are top priority!

Nick was a great service rep - he took care of our needs thoroughly and kept me informed all along the way, explaining things to me so I could understand

Nick was a great service rep - he took care of our needs thoroughly and kept me informed all along the way, explaining things to me so I could understand

Our security camera installer Joe Little did an incredible job for us...highly recommended

Our security camera installer Joe Little did an incredible job for us...highly recommended

They have helped me in every way I have asked them to. Just when I needed new signs and labels for buildings and property.

They have helped me in every way I have asked them to. Just when I needed new signs and labels for buildings and property.

Kate Starr provides amazing customer service. If our business has any issue with our alarm system, we contact her and she immediately finds our solution.

Kate Starr provides amazing customer service. If our business has any issue with our alarm system, we contact her and she immediately finds our solution.

Guardian alarm was awesome in getting my system back on line. I can not say enough good about how they handled my issue. Would recommend them any and every time!

Guardian alarm was awesome in getting my system back on line. I can not say enough good about how they handled my issue. Would recommend them any and every time!

We have had nothing but a positive experience with our alarm. Kate is always such a big help and is always there when we need issues resolved.

We have had nothing but a positive experience with our alarm. Kate is always such a big help and is always there when we need issues resolved.

We have found the Guardian monitoring to be acceptable. Our interface with Kate Starr to be most professional.

We have found the Guardian monitoring to be acceptable. Our interface with Kate Starr to be most professional.

Kate Starr was very helpful and responded quickly when I requested some needed information. Kate and Guardian are great to work with!

Kate Starr was very helpful and responded quickly when I requested some needed information. Kate and Guardian are great to work with!

I am very happy with Guardian Alarm of Columbus. I had a theft outside of my home and contacted them the day before Christmas Eve- 12/23/24. The immediate response was wonderful and the morning of December 24, 2024, cameras were installed outside adding to my inhouse security. Thank you, Mark Howells, my salesperson and the terrific young man who drove from Dayton, Ohio and installed them. I have had other security companies, but Guardian Alarm is the very best.

I am very happy with Guardian Alarm of Columbus. I had a theft outside of my home and contacted them the day before Christmas Eve- 12/23/24. The immediate response was wonderful and the morning of December 24, 2024, cameras were installed outside adding to my inhouse security. Thank you, Mark Howells, my salesperson and the terrific young man who drove from Dayton, Ohio and installed them. I have had other security companies, but Guardian Alarm is the very best.

Katelyn Starr was very helpful, polite and professional and very patient with me. Although my issue was not resolved over the phone, she recommended I have a technician come out.

Katelyn Starr was very helpful, polite and professional and very patient with me. Although my issue was not resolved over the phone, she recommended I have a technician come out.

Anytime I have had any questions Kate Mickley was such a big help. Very personable and friendly! Great asset to the company!

Melissa Love

Anytime I have had any questions Kate Mickley was such a big help. Very personable and friendly! Great asset to the company!

Melissa Love

Efficient and friendly service! Very happy we switched.

Efficient and friendly service! Very happy we switched.

service is good, but they just sent me a past due statement - threatening to collect a "debt" when they messed up their own billing system, then send threatening letters to their customers. Classy.

service is good, but they just sent me a past due statement - threatening to collect a "debt" when they messed up their own billing system, then send threatening letters to their customers. Classy.

I like the fact that I did not have to wait on hold and I did not have to wait for the phone to ring 7 times. They answered right away. So I like that and they were so nice about my concerns and helped me fix them.

I like the fact that I did not have to wait on hold and I did not have to wait for the phone to ring 7 times. They answered right away. So I like that and they were so nice about my concerns and helped me fix them.

Spencer the technician was on time and knowledgeable about the upgrade to the control panel.

Spencer the technician was on time and knowledgeable about the upgrade to the control panel.

The agent was not only knowledgeable but very personable
Excellent experience

The agent was not only knowledgeable but very personable
Excellent experience

Absolutely wonderful experience with Jaymes! Professional, curtious, knowledgeable, and funny! He was on time and went above and beyond to familiarize us with the system. We feel like we made a friend! Thx Jaymes!!!

Absolutely wonderful experience with Jaymes! Professional, curtious, knowledgeable, and funny! He was on time and went above and beyond to familiarize us with the system. We feel like we made a friend! Thx Jaymes!!!

Professional, prompt and responsive. I would highly recommend them for anyone who is looking for a security company. Having used them for years, I can attest to their prompt service and reasonably priced.

Professional, prompt and responsive. I would highly recommend them for anyone who is looking for a security company. Having used them for years, I can attest to their prompt service and reasonably priced.

Great professionalism and responsive. Also, did not try to oversell equipment or services. Very happy and I know that our office location is secure and protected.

Great professionalism and responsive. Also, did not try to oversell equipment or services. Very happy and I know that our office location is secure and protected.

What a great company! Installers were professional, courteous and very friendly! Installation was smooth and explanation of the products were awesome!! I would highly recommend!

What a great company! Installers were professional, courteous and very friendly! Installation was smooth and explanation of the products were awesome!! I would highly recommend!

We like the customer service that we get. If you use the big companies you wont get good customer service. With this company you can talk directly with the owner.

We like the customer service that we get. If you use the big companies you wont get good customer service. With this company you can talk directly with the owner.

Just started with ESC and they've been very responsive and on top of things so far! And great pricing - way better than what we had before. Thank you! Highly recommend!

Just started with ESC and they've been very responsive and on top of things so far! And great pricing - way better than what we had before. Thank you! Highly recommend!

FIVE STARS!!!

The quoting and installation process was quick, easy, cost effective and informative. I would highly recommend Executive Security Consultants to anyone in the Columbus or Surrounding areas.

Even through the craziness of COVID-19, their staff was extremely helpful, prompt, suited (all wore the necessary PPE) and knowledgeable. They were able to explain the entire installation and User Interface Process flawlessly and get the job completed in a short time.

Chris and Even were fantastic to work with and we look forward to working with them as we as ESC in the future.

FIVE STARS!!!

The quoting and installation process was quick, easy, cost effective and informative. I would highly recommend Executive Security Consultants to anyone in the Columbus or Surrounding areas.

Even through the craziness of COVID-19, their staff was extremely helpful, prompt, suited (all wore the necessary PPE) and knowledgeable. They were able to explain the entire installation and User Interface Process flawlessly and get the job completed in a short time.

Chris and Even were fantastic to work with and we look forward to working with them as we as ESC in the future.