Over 90 years of trusted security
Based on 747 reviews
Mike Balistreri
1695394980
Fast and professional!
Bob Smith
1695221373
Good company good service had a good price
Judith Kalter
1694957327
We have had Guardian Alarm as a provider at our homes since 1984 in first Southfield then West Bloomfield We continued to work with them at our Cottage in Northern Michigan and now our home in Traverse City and a Dearborn pier de terra. The service has always been wonderful and we appreciate the knowledgeable service people especially the technicians who are so patient as they help sort out such tasks as changing batteries! I am on the Service Plan in addition to monitoring and find both to be a valuable. Almost 40 years of excellent service is not easy to find and I am a very happy customer!
Ed Marek
1694828333
Both techs were very friendly and professional and helpful.
Derrick McDonald
1694799091
I recently had an upgrade with Guardian after talking with Ken (salesperson). My Technician James was thorough, polite and professional.Thanks
Veronica Carter
1694787918
Matt from Guardian came to check out trouble with our system. He was great on every level, courteous, on time, efficient, and sorted everything out without a hitch. Also taught us a bit we needed to know about our system.
Selbon Ecneret
1694784370
THERE WAS A VERY NICE YOUNG LADY WHO HELPED ME WALK ME THROUGH THE LITTLE PROCESS BUT FOR SOME REASON MY WI-FI SIGNAL WASN'T STRONG ENOUGH TO COME THROUGH BUT SHE HELPED ME AND SHE WAS KNOWLEDGEABLE AND VERY PLEASANT AND VERY NICE YOUNG LADY VERY PROFESSIONAL YOU NEED MORE WORKERS LIKE HER. SO IF THE WI-FI CONNECTION PROBLEM CONTINUES PERHAPS A TECHNICIAN MAY HAVE TO COME OUT BUT MY ALARM IS STILL WORKING AND I'M NOT HAVING ANY PROBLEMS WITH IT I DON'T KNOW HOW MUCH THE WI-FI OR BLUETOOTH CONNECTIONS MATTER AS LONG AS THE BURGLAR ALARM IN THE BACKUP BATTERY ETC IS STILL WORKING SO...
Pamela Tirado
1694698921
Guardian Alarm was wonderful in understanding what my needs were to create the system I wanted. Very helpful and tech that came to my home to install the equipment was very professional and went over how to use system and app and answered all my questions. Would recommend this company for any security needs
Ms Sylvia Presents
1694697386
The technician was very professional, kind, and thorough as he investigated and fixed the wiring to my alarm system. I am pleased. Also, thank you for sending Jennings and Brian to service my video cameras. These two men are Professional, knowledgeable, trustworthy, and personable as well. They are all SuperStars! They solved my problem and kept me informed on what caused the problem. I am going to tell all my friends that Guardian Alarm has a great product, and has fantastic service. Thank you so much.💯💯💯💯💯💯💯💯💯💯
Ruben Miller
1694615498
This was a wonderful experience for me. Both technicians were just full of knowledge and provided, I believe truthful answers to my questions. Don was truly remarkable with all of his knowledge and just super clear in his translation to me. I'm grateful. I have been with this company for over 40 years. GOD bless Guardian alarm.
Kaye Simuel Everage
1694188834
Very knowledgeable from sales person to technician great value for security and piece of mind
Rana Gilbert
1694093975
Guardian did a great job and than was so nice and very helpful now I feel very safe in my home and away from the home.
steven greenberg
1693762621
Top notch installation and user training. If we had questions, person the phone was very knowledgeable.
jon sheppard
1693662779
The lady I spoke to helpful & knowledgeable. She resolved my issue in minutes.
Al Brody
1693091993
Carl Smith Jr
1693086532
Good customer service
Patricia Jerzy
1692814906
Greatest rep of Guardian.
Simone Tinsley
1692741775
Been with Guardian since 1999Easy BreezyWhy would I switch
Patricia Lyons
1692452693
The technician was timely, professional, kind and thorough.
Laura Placzek
1692192157
Sarita Bills
1692106504
Phillip Teitlebaum
1691973031
Leslie Smith
1691932827
The technician walked me through the process of rebooting the alarm very patiently, and saved me a $98 service call.
Sharon Johnson-Mauradian
1691874367
Very professional and tech was very kind and helpful!!
Al Mehram
1691864583
The technical support was very efficient and resolve my problem
Doris Mosher
1691673642
I would recommend guardian alarm of Cincinnati. Very prompt. They call you if you have a problem with your system, even if you don't know you have a provlem.
Dr. Ann Gracia
1691597814
I have always had excellent service from Guardian Alarm. I have both an alarm and surveillance cameras. The employees are courteous, prompt, and knowledgeable about the product(s) they provide and they are a local business. I am pleased to provide this review. Thank you for years of “peace-of-mind” with your 24/7 service guarantees.
John Kucsma
1691506555
Professional, friendly and knowledgeable.
Carolyn Maynard
1691168683
Guardian alarm employee arrival on time changed my battery’s.Didn’t take long . Very pleasant and professional.
Pete Shuler
1690989209
Excellent customer service! I spoke with two people on two different requests, and both were professional, polite, responsive, and very efficient. I couldn't ask for anything more!
Kris Kopp
1690896946
Great experience with my alarm upgrade. Ryan and Spencer did a great job and were super friendly and helpful. They got the job done really quickly and even enjoyed my cat trying to help them.
Reservations Brentwood
1690857950
Patricia Poole
1690643571
Always willing to help
Stuart Duchon
1690636804
Great experience. The technician was very knowledgeable and friendly. He corrected all of my problems.
cesar mireles
1690464378
Eric Dickerson
1690390767
Great customer service. On time very friendly. Patiently waited while our power went out.
james wilhelm
1690320263
Tony is awesome he will help you design a system and give you great service when you need it at good price Guardian Alarm is a good company. I’m happy with them.
Gus Attisha
1690122334
Steve the technician over the phone is one of the reasons we stay with this company. He’s very friendly and knowledgeable and always willing to help.
Dennis Gordon II
1690033236
David Shook
1689690969
I called for service on an older alarm. The service personnel offered excellent guidance in resolving the issue.
Haitham Najdi
1689178604
Frank Novilla
1688735926
I enjoy interacting with the technicians at Guardian Alarm. They are very knowledgeable about their product, especially Ernie Krinjeck in the Cleveland office. I can get on the phone with him any time of day and he can always trouble shoot my issues and have a fix available.
Michael Woods
1688659251
Ryan was great and very professional answered all my questions and was very quick with the set up of my alarm
Jeff Schmidt
1687965335
everett meadows
1687021219
The agent was not only knowledgeable but very personableExcellent experience
everett meadows
1687021219
The agent was not only knowledgeable but very personableExcellent experience
Matt Boily
1686231308
Excellent service and very effective!Cullen Patterson and team are excellent to work with!
Selina McKenzie
1684873943
Kathryn Ware
1684801389
Always helpful
Nancy Patzer
1684604298
Great transparent service, very polite and informative service man. I have jad this service for years and have never been disappointed.
Teofil Kalinowski
1684331275
The technician knew exactly what to do and how to take care of the issue I had. He was friendly, courteous he even to a little time to pet our cat Zeus. He was done in no time at all.
Dave Wilson
1684273550
Susan McWilliams
1684152167
Never a major problem with the system. Monitor response great
Dustin Davis
1684081396
My dad works here
Deywain Ross
1683772420
Everything was great you got my system back up and running great.
M Yar
1683768696
Have been with Guardian for many years, and very pleased.
Charles Williams
1683757071
Donna Simons
1683755256
They are reasonably priced and quick to respond. I am lucky to have this company for security. We also recommended them for a life alert system for my Dad. A better contract and price than any other provider.
Allen Jenkins
1683738626
Douglas Simon Sr
1683737474
Good equipment, easy to use, fair pricing, especially compared to other companies!
Robbin Camp
1679700830
Customer service person was great. She answered my questions and I’m satisfied with our conversation.
Margaret Eaton
1678809372
Thank you so very much for responding to my concern and for so professionally resolving my concern and your willingness to Navigate my concern and to make me a Continued Guardian Consumer!!!!! This is appreciated beyond words!!!!!!!!!!
Mara Pollack
1678802203
Guardian Alarm was extremely efficient and found the problem the technician came out within 2 days and fixed the situation.
Diane Hendershott
1678131076
Had an evening problem and Guardian Alarm walked me through a remedy until the repair man arrived.
Mark shivey
1677774703
Great company and staff! Would definitely recommend to anyone looking for alarm monitoring.
Pamela Lorber
1676558069
Eric was efficient and friendly. I’m glad Guardian pinpointed our issue
Murlene White
1675261843
Very helpful and friendly customer service agent.
Rick Radde
1675191553
Very happy with my experiences on responses to alarms and answering all questions
Andrew Z
1674762836
Very friendly and helpful assistance from rep at customer service!
Jesse Turner
1674228320
Denna Colbert
1674152481
Had a issue,and was so please in how it was handle by a member of there staff,love great customer service.
Dorine Mosley
1672414103
I'm very happy with service, everyone starting from operators to technicians are professionals. They listen to the issue; then solve.
Neutral American
1671411682
The tech was fast an professional great experience
Sherry Harris
1670941079
Linda Thompson
1670596041
George Kaye
1670256918
Quick and thorough response.
Mike Ruedisueli
1669927254
Service Techs are friendly and very efficient. I have been with Guardian for over 20yrs.
Bob Williams
1669591163
Always quick and efficient service. Friendly and knowledgeable people. I have had Guardian for several years and will continue to be a subscriber.
Carmen Smith
1668693913
If you're not with guardian get with guardian they the best very professional very thorough all around A+
Betty Howard
1667317561
Service was quick and efficient. May I recommend Guardian to you? And please if available do their protection plan.
pat cooper
1667310516
James Nowak
1665954250
Haven't had a great experience with my local Guardian branch.... From customer service reps to even sadly.....supervisors. Was issues with my installation... But they made good on the problems. I like the system itself... The cameras are excellent.... Sensors are tight and detect what's needed.... App is user friendly for the most part. But the huge plus for me and my family was dealing with a supervisor named Tonya who was out of the Michigan location, who helped us out with a issue with our bill! She was immensely helpful and courteous and thorough.... And made sure she took care of everything in a timely fashion. We were on the verge of canceling our service due to consistent issues with billing.... But after dealing with Ms Tonya, my wife and I made the decision to stay with Guardian. My local Ohio office sure could learn a lot from this young lady!!! They need more employees of this stature at my local branch!!!
M Alnajada
1665370746
Linda Gundrum
1664401039
We have received excellent service since 2005.
Erick Carter
1663794134
Scott and Paul are the absolute best! They are the type of people you want representing your company. Scott was my sales rep and he was more like a really good friend and not just some sales guy. He took the time to go over all of the options that were a available to me and also breaking it all down. Paul came to my home to install the system and he was like a brother or good friend of the family which was awesome! He too went that extra mile to make sure I was covered and understood every. They both left a lasting impression on me that led me to say that I’m a life long customer now and I am. Thanks guys for making the experience one to remember.
Ann Georgevich
1663773608
Lynda Stagman
1660964730
Good job!
Michelle Phelps
1660171324
Everything went smooth and it’s really easy to use. No surprises just great security.
Tresae Athy
1660097484
Guardian customer service called me back twice to get my matter resolved instead of me having to keep calling back.
Cindy Baker
1659703367
Working with this company is awesome. We have had this alarm system many years and recently upgraded to the newest camera systems. We have worked through all the technical issues of network extenders etc. They have exceeded my expectations always on time and very helpful. Took the time to explain all the features of the system. A great shout out to A.J, Arman and Jose. Few days later we were refining our system and Imani was soooooo good. She helped us understand and never left us until all was settled we appreciate her patience and knowledge of the system. Highly recommend guardian alarm.
Pete P
1658440904
Bethany Dixon
1658411171
Very efficient and quick when needing
Sara Rush
1658344752
We recently had some upgrades done to our Guardian Alarm system. Justin, the installer, was very professional, knowledgeable, patient, and efficient. After the installation, he took time to carefully explain how all the new equipment, cameras, and new control panel worked. If you are looking for a security system, we recommend Guardian Alarm with Justin as the installer.
Pete P
1658241013
Stan Willis
1652803967
Stan Willis
1652803967
Sandra Davis
1638894547
Absolutely wonderful experience with Jaymes! Professional, curtious, knowledgeable, and funny! He was on time and went above and beyond to familiarize us with the system. We feel like we made a friend! Thx Jaymes!!!
Sandra Davis
1638894547
Absolutely wonderful experience with Jaymes! Professional, curtious, knowledgeable, and funny! He was on time and went above and beyond to familiarize us with the system. We feel like we made a friend! Thx Jaymes!!!
Jeff Stamps
1637692678
Professional, prompt and responsive. I would highly recommend them for anyone who is looking for a security company. Having used them for years, I can attest to their prompt service and reasonably priced.
Jeff Stamps
1637692678
Professional, prompt and responsive. I would highly recommend them for anyone who is looking for a security company. Having used them for years, I can attest to their prompt service and reasonably priced.
Nathan Painter
1637247355
Great professionalism and responsive. Also, did not try to oversell equipment or services. Very happy and I know that our office location is secure and protected.
Nathan Painter
1637247355
Great professionalism and responsive. Also, did not try to oversell equipment or services. Very happy and I know that our office location is secure and protected.
Patti McGlone
1630446264
What a great company! Installers were professional, courteous and very friendly! Installation was smooth and explanation of the products were awesome!! I would highly recommend!
Patti McGlone
1630446264
What a great company! Installers were professional, courteous and very friendly! Installation was smooth and explanation of the products were awesome!! I would highly recommend!
Cheryl Somolik
1597673230
We like the customer service that we get. If you use the big companies you wont get good customer service. With this company you can talk directly with the owner.
Cheryl Somolik
1597673230
We like the customer service that we get. If you use the big companies you wont get good customer service. With this company you can talk directly with the owner.
Bonani Ray
1592747819
Just started with ESC and they've been very responsive and on top of things so far! And great pricing - way better than what we had before. Thank you! Highly recommend!
Bonani Ray
1592747819
Just started with ESC and they've been very responsive and on top of things so far! And great pricing - way better than what we had before. Thank you! Highly recommend!
Casey Crafton
1587664872
FIVE STARS!!!The quoting and installation process was quick, easy, cost effective and informative. I would highly recommend Executive Security Consultants to anyone in the Columbus or Surrounding areas.Even through the craziness of COVID-19, their staff was extremely helpful, prompt, suited (all wore the necessary PPE) and knowledgeable. They were able to explain the entire installation and User Interface Process flawlessly and get the job completed in a short time.Chris and Even were fantastic to work with and we look forward to working with them as we as ESC in the future.
Casey Crafton
1587664872
FIVE STARS!!!The quoting and installation process was quick, easy, cost effective and informative. I would highly recommend Executive Security Consultants to anyone in the Columbus or Surrounding areas.Even through the craziness of COVID-19, their staff was extremely helpful, prompt, suited (all wore the necessary PPE) and knowledgeable. They were able to explain the entire installation and User Interface Process flawlessly and get the job completed in a short time.Chris and Even were fantastic to work with and we look forward to working with them as we as ESC in the future.
Nikki Ransom
1585079969
We cannot thank Executive Security Consultants ENOUGH for all they've done to bring peace of mind to our family. We were remodeling our home when it was broken into TWICE by thieves coming back to steal more. They stole thousands of dollars worth of equipment and numerous belongings of our own, leaving us (to put it mildly) feeling unsafe and beyond unsettled. We were so worried about moving back into our home, that we called Executive Security Consultants and they came out the next morning to secure our home and garage. Their employees are stellar, professional, and understood completely the state we were in before, during, and after installation of the system. The entire process was seamless and easy. We were also pleasantly surprised at available options and the price affordable and, well, PRICELESS! The ease at which our system operates from our phones makes us feel even more secure whenever we are home or away. These are trying times and the police and others suggested there will be an uptick in crime. We HIGHLY recommend Executive Security Consultants to secure your family. I can't adequately describe how much better we feel now that we have it.
Nikki Ransom
1585079969
We cannot thank Executive Security Consultants ENOUGH for all they've done to bring peace of mind to our family. We were remodeling our home when it was broken into TWICE by thieves coming back to steal more. They stole thousands of dollars worth of equipment and numerous belongings of our own, leaving us (to put it mildly) feeling unsafe and beyond unsettled. We were so worried about moving back into our home, that we called Executive Security Consultants and they came out the next morning to secure our home and garage. Their employees are stellar, professional, and understood completely the state we were in before, during, and after installation of the system. The entire process was seamless and easy. We were also pleasantly surprised at available options and the price affordable and, well, PRICELESS! The ease at which our system operates from our phones makes us feel even more secure whenever we are home or away. These are trying times and the police and others suggested there will be an uptick in crime. We HIGHLY recommend Executive Security Consultants to secure your family. I can't adequately describe how much better we feel now that we have it.
Eric Ransom
1584979338
We were broken into last week. It was a terrible feeling to know someone had violated our home. Not only was Executive Security Consultants prompt and incredibly professional, they were comforting during a very difficult time. Adam and Chris were in and out in no time installing the system and showing us the great technology they utilize. We now have peace of mind that our home and family are protected.
Eric Ransom
1584979338
We were broken into last week. It was a terrible feeling to know someone had violated our home. Not only was Executive Security Consultants prompt and incredibly professional, they were comforting during a very difficult time. Adam and Chris were in and out in no time installing the system and showing us the great technology they utilize. We now have peace of mind that our home and family are protected.
Chris Brooks
1570657628
Nice equipment and good monthly price.
Chris Brooks
1570657628
Nice equipment and good monthly price.
Kendra Warthman
1570494214
Have had my system several years and it has been reliable. Pleased with the service.
Kendra Warthman
1570494214
Have had my system several years and it has been reliable. Pleased with the service.
Resa Lynn
1567135641
Resa Lynn
1567135641
Chelsea Norris
1566934419
We've been using ESC for years! Highly recommend. Great service and great state of the art products. Very happy!
Chelsea Norris
1566934419
We've been using ESC for years! Highly recommend. Great service and great state of the art products. Very happy!
Emily Jacobson
1566931318
I've been thrilled with my experience with ESC thus far. After my garage was broke into, they were out at my residence almost immediately to install a sensor on my garage door. They are so hands on with their customers and unbelievably helpful in building the best package for your individual needs.
Emily Jacobson
1566931318
I've been thrilled with my experience with ESC thus far. After my garage was broke into, they were out at my residence almost immediately to install a sensor on my garage door. They are so hands on with their customers and unbelievably helpful in building the best package for your individual needs.
Doug Huey
1566914455
As the one of the owners of Executive Security Consultants, I have to say that our company would not be able to give the personal service that we do without hard working employees. Carol Brown had been with our company for over twenty years. She and my wife Sandy are the heart of the company. Chris Ellis is our worker bee technician. Chris is kind, caring, and passionate about what he does. He is our tech guru and our go to guy. Evan Kimes is Chris’s right hand man and supports Chris any way he can to insure that our customers are happy. Katelyn Starr is our newest employee. Kate is everyone personal assistant. We ask a lot of her. She is my social media specialist Sandy’s technology specialist, helps Carol with the billing and supports guys in the field. Without this outstanding team we would be just another alarm company. Thank you everyone for all you do to make our company great.
Doug Huey
1566914455
As the one of the owners of Executive Security Consultants, I have to say that our company would not be able to give the personal service that we do without hard working employees. Carol Brown had been with our company for over twenty years. She and my wife Sandy are the heart of the company. Chris Ellis is our worker bee technician. Chris is kind, caring, and passionate about what he does. He is our tech guru and our go to guy. Evan Kimes is Chris’s right hand man and supports Chris any way he can to insure that our customers are happy. Katelyn Starr is our newest employee. Kate is everyone personal assistant. We ask a lot of her. She is my social media specialist Sandy’s technology specialist, helps Carol with the billing and supports guys in the field. Without this outstanding team we would be just another alarm company. Thank you everyone for all you do to make our company great.
Craig S
1546891433
Absolutely pleased with Executive Security Consultants! Doug and Chris went above and beyond getting our new security system installed on a weekend right before the holidays. No up-selling or over-selling. They were up front about what we needed and had our system going in no time flat. The monitoring app is simple to use and provides the desired amount of detail. We really appreciate being able to arm or disarm the system remotely. This company is 100% professional.
Craig S
1546891433
Absolutely pleased with Executive Security Consultants! Doug and Chris went above and beyond getting our new security system installed on a weekend right before the holidays. No up-selling or over-selling. They were up front about what we needed and had our system going in no time flat. The monitoring app is simple to use and provides the desired amount of detail. We really appreciate being able to arm or disarm the system remotely. This company is 100% professional.
doug huey
1542297083
Your company is the best! Thank you!
doug huey
1542297083
Your company is the best! Thank you!
Brian Kocak
1540393275
Executive Security Consultants not only save you money, they are extremely professional from the owner Doug Huey to the technician that installed the equipment. Highly recommend Executive Security Consultants over all the national companies that quite frankly could care less about your business.
Brian Kocak
1540393275
Executive Security Consultants not only save you money, they are extremely professional from the owner Doug Huey to the technician that installed the equipment. Highly recommend Executive Security Consultants over all the national companies that quite frankly could care less about your business.
Larry Mcvay
1538666939
Very knowledgeable salesperson/installer. Very courteous and precise in what he did.
Larry Mcvay
1538666939
Very knowledgeable salesperson/installer. Very courteous and precise in what he did.
Andrew Bursh
1537202024
Executive has been great over the years helping me with two houses. They are not pushy and the response time is good.
Andrew Bursh
1537202024
Executive has been great over the years helping me with two houses. They are not pushy and the response time is good.
Kevin Hosty
1534357581
We have always had a great experience with Doug and the team. They are very quick to respond to questions or concerns. I highly recommend contacting them for your alarm needs.
Kevin Hosty
1534357581
We have always had a great experience with Doug and the team. They are very quick to respond to questions or concerns. I highly recommend contacting them for your alarm needs.
