Skip to main content

Over 90 years of trusted security

Guardian Alarm
4.5
Based on 840 reviews
Rhonda Rhine
Rhonda Rhine
1713225419
I was very satisfied with the quick response for replacing my Hallway battery motion detector!👌
Veronica Young
Veronica Young
1713015547
Guardian Alarm upgraded my system and had a great knowledgeable and pleasant installation technician (TimothyKapottos) do the install and explain the process clearly. It's been a pleasure working with them.
William Byrd
William Byrd
1712963953
I am pleased with the installation of my alarm system. Tim, the technician, went beyond my expectations by ensuring that all my expectations were met and didn’t mind problem-solving to resolve issues during the installation.
Toledo Tom
Toledo Tom
1712584177
CECILIA JACKSON
CECILIA JACKSON
1712333270
An awesome tech help from MIKE. SO VERY HELPFUL AND PROFESSIONAL. STAYED WIRH ME UNTIL ISSUE RESOLVED. THANK YOU MIKE.
Dave Holman
Dave Holman
1712273709
The tech at Guardian Alarm stayed on the phone and waited very patiently as I tried to change the battery in my systems motion detection device. I have used Guardian’s services for a dozen years now and I have never been happier.
Jannette
Jannette
1712238272
Very good service, I highly recommend Guardian for your security needsI've been a customer for over 33 years
William Crown
William Crown
1711989137
My small business greatly enjoys the peace of mind provided by Guardian Alarm. 5/5 STARS
Gene Pate
Gene Pate
1711810489
I recently changed my alarm service to Guardian. What a great move on my part. The technicians, Tony and Andy, did a very professional job and were very nice people to work with. I couldn’t be more happy. Thanks!
Patricia Fannin
Patricia Fannin
1711053224
otties woods
otties woods
1711033746
Don Opland
Don Opland
1711032853
Guardians technicians and team members always seem to be very courteous and concerned to any issues. They usually have them resolved fairly quickly as well.
Joe Booth
Joe Booth
1710854167
Guardian alarm has always been a top notch company to have for my home alarm anytime I have a problem they are right there to take care of it right away
Linda Davis
Linda Davis
1709997256
Service call was taken care of quickly and efficiently, been a customer for 10+ years and their technicians are always pleasant and knowledgeable.
David Keeler
David Keeler
1709225912
Very friendly, helpful and knowledgeable. Next day response to get my upgrade installed. Easy to work with. Excellent experience.
Jen Lyden
Jen Lyden
1709046353
Matt was easy to work with and helped me build a system that was perfect for my needs. The installer, TJ, was out to finalize everything within days. They were both professional, knowledgeable, punctual and extremely friendly. I highly recommend working with them and their team.
Vicki Ortman
Vicki Ortman
1708701876
Wonderful service and Justice is a great person and a wonderful worker he did such a great job explaining everything to my husband and I we are very grateful for everything he did for us.ty he even put up with our fur babies.ty you Russ and Vicki ortman
Jerry Thomas
Jerry Thomas
1708614193
Great service and customer satisfaction
Kristie Larsen
Kristie Larsen
1708180443
Finace was a wonderful technician. And everyone I speak to on the phone feels like family! Top notch for protecting my home and my piece of mind! Appreciate them all!
Tammy Boring
Tammy Boring
1707782418
service is good, but they just sent me a past due statement - threatening to collect a "debt" when they messed up their own billing system, then send threatening letters to their customers. Classy.
Tammy Boring
Tammy Boring
1707782418
service is good, but they just sent me a past due statement - threatening to collect a "debt" when they messed up their own billing system, then send threatening letters to their customers. Classy.
Mike Buckel
Mike Buckel
1706895746
Don the installer was a pleasure to have in our home. I would recommend Guardian Alarm to anyone who asks.
Marella Wilson
Marella Wilson
1706707760
Salesperson Traci Ryan is fantastic! Knowledgable, professional and very personable! Wonderful experience for me with Guardian! I highly recommend!
Dawn Hanley
Dawn Hanley
1706280161
Love having Guardian Alarm for our security feature at our store. Customer services and techs are great to work with, friendly and professional.
Bonnie Clark
Bonnie Clark
1705768714
Kathy Fantis
Kathy Fantis
1705241383
M Martin
M Martin
1705159472
We have had Guardian Alarm since 2006. Service is always excellent and there is ALWAYS a live person who answers the phone. We recently upgraded our system and in addition, we added wireless smoke detectors and Kelsey, (the sales person who answered all my questions regarding the upgrade and scheduled our service visit) and Seth, (the technician who came out to our home) were wonderful. We would recommend Guardian Alarm to anyone looking to protect their home and family.
LWS
LWS
1705069550
Reliable company. Good personal customer service. None of the high powered sales tactics designed to upsell products and the price which I appreciate. Prices very fair. Only complaint is their website which needs a serious upgrade. Otherwise, couldn’t be happier.
wv east
wv east
1704902797
if your looking to have a monitor system put in your place, I would highly recommend Guardian Alarm
Harvey Hambrick
Harvey Hambrick
1704654757
Guardian Alarm is tops in being able to understand and zero in on all related problems. Their greatest qualities are that they know how to communicate effectively and patience. Thank you.
Mano
Mano
1704466961
The tech was very professional and on time!
Audrey
Audrey
1704465882
Very pleased with the service. Persons are pleasant & helpful. Service is reliable.
Guardian Alarm always does a great job
jason hyslop
jason hyslop
1703863775
Great customer service , and monitoring.
Chuck Day
Chuck Day
1703688262
Great service! We've been a customer for 15+ years!
Michelle Perry
Michelle Perry
1703169409
They replaced the sensor and a plate they did a good job.
Steve Breen
Steve Breen
1703104575
I called customer service with concerns. We were able to come together on a solution that worked. Thanks Tanya and Guardian.
Andrew Z
Andrew Z
1703101375
Very friendly and helpful assistance from rep at customer service!
Don Jackson
Don Jackson
1702839463
Anthony Fenech
Anthony Fenech
1702834402
I would just like to say that guardian alarm is one of the easiest companies I've ever had to deal with, I have been a customer of theirs for over 10 years now ! the men and women are always super helpful and so polite never in a hurry never make you feel like you're bothering them, when the occasion comes where you need to contact them by phone, their equipment is always working the way it should be and is very reliable. Thank you guardian alarm
Ashfaq Kadwani
Ashfaq Kadwani
1702563965
Technician was very experienced and very helpful thank you
Richard Ryan
Richard Ryan
1702311694
Excellent service, sales & customer care! 5 star service all around! We’ve had them for many years at 2 houses & was exceptional!
Robert Edwards
Robert Edwards
1702056027
Technicians were very professional, they made sure everything was working perfectly before leaving.
Nat Lipsyc
Nat Lipsyc
1701974096
J Carter
J Carter
1701756605
He (Brian) was on time, sought out the problem, corrected it (installed new battery) and on his way to the next appointment!Job well done! Thank You!
Carol Lewis
Carol Lewis
1701621679
Been customer for several years. Professional very prompt to any concerns or cares. Very pleased with services and value.
Bill Murphy
Bill Murphy
1701356846
A+++. Great service and knowledgeable techs……A+. monitoring and tech help if needed
Kay Wilson
Kay Wilson
1701355138
Caring service and joyfully willing to accommodate my special needs. Thank you Guardian Alarm!!!
Carol white
Carol white
1700925298
Outstanding Representative for Guardian Alarm Company
Rb Strongsville
Rb Strongsville
1700669505
Great customer service! Highly recommend them to everyone!
myra clarke
myra clarke
1700583804
Good customer serviceVery courteous andKnowledgeable
Aaron Williams
Aaron Williams
1700318993
Thor Stambaugh
Thor Stambaugh
1700159087
These guys are professionals. The problems were quickly solved and everything was explained clearly
Owen Fletke
Owen Fletke
1700063795
Scott, Guardian Alarm Service Representative, is best in class! Scott has worked with us to ensure our system is performing at peak level. Scott is professional, knowledgeable, friendly and follows up, providing tremendous customer service. Thank you Scott and thank you Guardian Alarm!
Douglas Ebert
Douglas Ebert
1699626696
Excellent technicians and very responsive support personnel. We have been with Guardian since 1994 in four residences and our daughter in two.
Rich McLaren
Rich McLaren
1699480365
Laronda Foster
Laronda Foster
1699460150
Lena Fields
Lena Fields
1699301155
Quality services.
Very clear to understand.
Bethany Dixon
Bethany Dixon
1699108469
Very efficient and quick when needing
Linda
Linda
1699040178
Great, quick service!
CARL FERRARA
CARL FERRARA
1699033960
The technician was great very good
Wayne Welsh
Wayne Welsh
1698848383
We've been with Guardian for a long time and they have always given us excellent service!
Karen Cesarz
Karen Cesarz
1698500919
Very helpful & polite. Got my autopay set up without difficulty
Melanie Harsh
Melanie Harsh
1698414138
Excellent service. Excellent technician!
Tatiana Jones
Tatiana Jones
1698175173
Janis Mannino
Janis Mannino
1697904467
The technician that installed our Guardian alarm was great. He was helpful, patient and explained everything.
Mark Weingarten
Mark Weingarten
1697856266
We have been customers for a long time and they do a great job. They recently upgraded our system and we are very happy with it. I would highly recommend using Guardian Alarm.
Lawrence Yuerhs
Lawrence Yuerhs
1697823957
great service tech was very nice and knowledgeable
Steven Love
Steven Love
1697721743
Very excellent customer service
Douglas McBean
Douglas McBean
1697635776
Ken Rusch
Ken Rusch
1697210341
ken way
ken way
1697146052
Saleem Parrilla
Saleem Parrilla
1697119188
Linda Martin
Linda Martin
1696948557
I like the fact that I did not have to wait on hold and I did not have to wait for the phone to ring 7 times. They answered right away. So I like that and they were so nice about my concerns and helped me fix them.
Linda Martin
Linda Martin
1696948557
I like the fact that I did not have to wait on hold and I did not have to wait for the phone to ring 7 times. They answered right away. So I like that and they were so nice about my concerns and helped me fix them.
LaSondra Hadley
LaSondra Hadley
1696685978
My work place
Overjoy O
Overjoy O
1696615836
I had 2 techs come out today , Payton and Ryan they both did an excellent job , good works and very helpful, I recommend them to anyone , whom need great service safety is the key ,and they both were concerned about safety , and I appreciate the service I received , today,And thank you guardian
We had an issue with our church's alarm system. I contacted Guardian and they got a tech out to us. The needed maintenance work was completed and we are safe and secure again. Thanks Guardian!
Melvin Grier
Melvin Grier
1696374690
Spencer the technician was on time and knowledgeable about the upgrade to the control panel.
Melvin Grier
Melvin Grier
1696374690
Spencer the technician was on time and knowledgeable about the upgrade to the control panel.
Dorothy P.
Dorothy P.
1696187251
Excellent 24/7 online help with a person who immediately answers - not one pre-recorded message with numbers to use - I am a newer customer and have needed help from Guardian - one for an alarm adjustment - appointment was made and kept for the next day and another by calling at 6 pm - Jacob worked with me to solve a problem. Very patient -
Jian Chen
Jian Chen
1696174946
Efficiency
Fanny Effler
Fanny Effler
1695833389
I have several properties secured through Guardian Alarm and have been very happy with their installations and maintenance. They are always available by phone and provide prompt technical assistance when needed.I recommend Guardian to all my neighbors!
Sheryl Smith
Sheryl Smith
1695736658
Alan Roth
Alan Roth
1695577527
Excellent service. Job well done, no problems.
Mike Balistreri
Mike Balistreri
1695394980
Fast and professional!
Ed Marek
Ed Marek
1694828333
Both techs were very friendly and professional and helpful.
Veronica Carter
Veronica Carter
1694787918
Matt from Guardian came to check out trouble with our system. He was great on every level, courteous, on time, efficient, and sorted everything out without a hitch. Also taught us a bit we needed to know about our system.
Pamela Tirado
Pamela Tirado
1694698921
Guardian Alarm was wonderful in understanding what my needs were to create the system I wanted. Very helpful and tech that came to my home to install the equipment was very professional and went over how to use system and app and answered all my questions. Would recommend this company for any security needs
Top notch installation and user training. If we had questions, person the phone was very knowledgeable.
Patricia Lyons
Patricia Lyons
1692452693
The technician was timely, professional, kind and thorough.
Sarita Bills
Sarita Bills
1692106504
Leslie Smith
Leslie Smith
1691932827
The technician walked me through the process of rebooting the alarm very patiently, and saved me a $98 service call.
Doris Mosher
Doris Mosher
1691673642
I would recommend guardian alarm of Cincinnati. Very prompt. They call you if you have a problem with your system, even if you don't know you have a provlem.
John Kucsma
John Kucsma
1691506555
Professional, friendly and knowledgeable.
Kris Kopp
Kris Kopp
1690896946
Great experience with my alarm upgrade. Ryan and Spencer did a great job and were super friendly and helpful. They got the job done really quickly and even enjoyed my cat trying to help them.
Stuart Duchon
Stuart Duchon
1690636804
Great experience. The technician was very knowledgeable and friendly. He corrected all of my problems.
Eric Dickerson
Eric Dickerson
1690390767
Great customer service. On time very friendly. Patiently waited while our power went out.
james wilhelm
james wilhelm
1690320263
Tony is awesome he will help you design a system and give you great service when you need it at good price Guardian Alarm is a good company. I’m happy with them.
David Shook
David Shook
1689690969
I called for service on an older alarm. The service personnel offered excellent guidance in resolving the issue.
Haitham Najdi
Haitham Najdi
1689178604
Frank Novilla
Frank Novilla
1688735926
I enjoy interacting with the technicians at Guardian Alarm. They are very knowledgeable about their product, especially Ernie Krinjeck in the Cleveland office. I can get on the phone with him any time of day and he can always trouble shoot my issues and have a fix available.
Michael Woods
Michael Woods
1688659251
Ryan was great and very professional answered all my questions and was very quick with the set up of my alarm
Jeff Schmidt
Jeff Schmidt
1687965335
everett meadows
everett meadows
1687021219
The agent was not only knowledgeable but very personableExcellent experience
everett meadows
everett meadows
1687021219
The agent was not only knowledgeable but very personableExcellent experience
Matt Boily
Matt Boily
1686231308
Excellent service and very effective!Cullen Patterson and team are excellent to work with!
Selina McKenzie
Selina McKenzie
1684873943
Kathryn Ware
Kathryn Ware
1684801389
Always helpful
Nancy Patzer
Nancy Patzer
1684604298
Great transparent service, very polite and informative service man. I have jad this service for years and have never been disappointed.
The technician knew exactly what to do and how to take care of the issue I had. He was friendly, courteous he even to a little time to pet our cat Zeus. He was done in no time at all.
Dave Wilson
Dave Wilson
1684273550
Never a major problem with the system. Monitor response great
Dustin Davis
Dustin Davis
1684081396
My dad works here
Deywain Ross
Deywain Ross
1683772420
Everything was great you got my system back up and running great.
M Yar
M Yar
1683768696
Have been with Guardian for many years, and very pleased.
Donna Simons
Donna Simons
1683755256
They are reasonably priced and quick to respond. I am lucky to have this company for security. We also recommended them for a life alert system for my Dad. A better contract and price than any other provider.
Allen Jenkins
Allen Jenkins
1683738626
Good equipment, easy to use, fair pricing, especially compared to other companies!
Robbin Camp
Robbin Camp
1679700830
Customer service person was great. She answered my questions and I’m satisfied with our conversation.
Margaret Eaton
Margaret Eaton
1678809372
Thank you so very much for responding to my concern and for so professionally resolving my concern and your willingness to Navigate my concern and to make me a Continued Guardian Consumer!!!!! This is appreciated beyond words!!!!!!!!!!
Mara Pollack
Mara Pollack
1678802203
Guardian Alarm was extremely efficient and found the problem the technician came out within 2 days and fixed the situation.
Had an evening problem and Guardian Alarm walked me through a remedy until the repair man arrived.
Mark shivey
Mark shivey
1677774703
Great company and staff! Would definitely recommend to anyone looking for alarm monitoring.
Pamela Lorber
Pamela Lorber
1676558069
Eric was efficient and friendly. I’m glad Guardian pinpointed our issue
Murlene White
Murlene White
1675261843
Very helpful and friendly customer service agent.
Rick Radde
Rick Radde
1675191553
Very happy with my experiences on responses to alarms and answering all questions
Jesse Turner
Jesse Turner
1674228320
Denna Colbert
Denna Colbert
1674152481
Had a issue,and was so please in how it was handle by a member of there staff,love great customer service.
Dorine Mosley
Dorine Mosley
1672414103
I'm very happy with service, everyone starting from operators to technicians are professionals. They listen to the issue; then solve.
The tech was fast an professional great experience
Sherry Harris
Sherry Harris
1670941079
Linda Thompson
Linda Thompson
1670596041
Mike Ruedisueli
Mike Ruedisueli
1669927254
Service Techs are friendly and very efficient. I have been with Guardian for over 20yrs.
Bob Williams
Bob Williams
1669591163
Always quick and efficient service. Friendly and knowledgeable people. I have had Guardian for several years and will continue to be a subscriber.
Carmen Smith
Carmen Smith
1668693913
If you're not with guardian get with guardian they the best very professional very thorough all around A+
Betty Howard
Betty Howard
1667317561
Service was quick and efficient. May I recommend Guardian to you? And please if available do their protection plan.
pat cooper
pat cooper
1667310516
James Nowak
James Nowak
1665954250
Haven't had a great experience with my local Guardian branch.... From customer service reps to even sadly.....supervisors. Was issues with my installation... But they made good on the problems. I like the system itself... The cameras are excellent.... Sensors are tight and detect what's needed.... App is user friendly for the most part. But the huge plus for me and my family was dealing with a supervisor named Tonya who was out of the Michigan location, who helped us out with a issue with our bill! She was immensely helpful and courteous and thorough.... And made sure she took care of everything in a timely fashion. We were on the verge of canceling our service due to consistent issues with billing.... But after dealing with Ms Tonya, my wife and I made the decision to stay with Guardian. My local Ohio office sure could learn a lot from this young lady!!! They need more employees of this stature at my local branch!!!
M Alnajada
M Alnajada
1665370746
Linda Gundrum
Linda Gundrum
1664401039
We have received excellent service since 2005.
Erick Carter
Erick Carter
1663794134
Scott and Paul are the absolute best! They are the type of people you want representing your company. Scott was my sales rep and he was more like a really good friend and not just some sales guy. He took the time to go over all of the options that were a available to me and also breaking it all down. Paul came to my home to install the system and he was like a brother or good friend of the family which was awesome! He too went that extra mile to make sure I was covered and understood every. They both left a lasting impression on me that led me to say that I’m a life long customer now and I am. Thanks guys for making the experience one to remember.
Ann Georgevich
Ann Georgevich
1663773608
Lynda Stagman
Lynda Stagman
1660964730
Good job!
Michelle Phelps
Michelle Phelps
1660171324
Everything went smooth and it’s really easy to use. No surprises just great security.
Tresae Athy
Tresae Athy
1660097484
Guardian customer service called me back twice to get my matter resolved instead of me having to keep calling back.
Cindy Baker
Cindy Baker
1659703367
Working with this company is awesome. We have had this alarm system many years and recently upgraded to the newest camera systems. We have worked through all the technical issues of network extenders etc. They have exceeded my expectations always on time and very helpful. Took the time to explain all the features of the system. A great shout out to A.J, Arman and Jose. Few days later we were refining our system and Imani was soooooo good. She helped us understand and never left us until all was settled we appreciate her patience and knowledge of the system. Highly recommend guardian alarm.
Pete P
Pete P
1658440904
Sara Rush
Sara Rush
1658344752
We recently had some upgrades done to our Guardian Alarm system. Justin, the installer, was very professional, knowledgeable, patient, and efficient. After the installation, he took time to carefully explain how all the new equipment, cameras, and new control panel worked. If you are looking for a security system, we recommend Guardian Alarm with Justin as the installer.
Pete P
Pete P
1658241013
Mary McDowell
Mary McDowell
1657309320
Their doing there job.
Lori Martin
Lori Martin
1655572351
I was impressed from start to finish. Scott was wonderful to work with to help me figure out best options for my home. And Justin the installer was a pleasure as well. He made me feel comfortable and was just great with my three dogs. That is something I worry about and he was fantastic!
Dean James
Dean James
1654723386
Walt Ericson
Walt Ericson
1654632630
Richard Simon
Richard Simon
1654477496
Stan Willis
Stan Willis
1652803967
Stan Willis
Stan Willis
1652803967
Brian Ormond
Brian Ormond
1651764317
Robert Ahlers
Robert Ahlers
1646497191
Scott was absolutely fantastic, very professional. He walked us through our system and gave excellent recommendations for upgrades. We have been a customer of Guardian Alarm for years and will continue to be one of their customers, largely due to their great service and awesome employees. Thank you
I have been a customer of Guardian Alarm for MANY years and appreciate their service and quality. Sales associate Scott F. has been great to work with and we are very happy with our upgraded security system.
Joe Campbell
Joe Campbell
1644092503
I meet with Scott Frenchik who was very helpful and honest about suggestions, he wanted to supply me with what my home needed not just sell equipment. He set up everything, my installer which I apologize but I forget his name but he was the best ever! Super helpful and professional! I would recommend to anyone! Trust me you can see the professional difference!
Sandra Davis
Sandra Davis
1638894547
Absolutely wonderful experience with Jaymes! Professional, curtious, knowledgeable, and funny! He was on time and went above and beyond to familiarize us with the system. We feel like we made a friend! Thx Jaymes!!!
Sandra Davis
Sandra Davis
1638894547
Absolutely wonderful experience with Jaymes! Professional, curtious, knowledgeable, and funny! He was on time and went above and beyond to familiarize us with the system. We feel like we made a friend! Thx Jaymes!!!
Margie Comer
Margie Comer
1638465041
the installer was very professional ,pleasant personality and made sure I knew how to work the basics and where to go if I needed help .I have been with this company for years I had an upgrade and I am very satisfied.
Michelle Dallas
Michelle Dallas
1638387088
I was a victim of domestic violence and needed to feel safe in my home. Guardian has done just that for me!Very professional and helpful!I can rest easy now!
We have used Guardian for both business and personal for 25+ years. The installation and monitoring prices are great, and more importantly their service is excellent. Never a wait, and especially then an important issue occurs, which is rarely, they are right on it. Highly recommend.
Jeff Stamps
Jeff Stamps
1637692678
Professional, prompt and responsive. I would highly recommend them for anyone who is looking for a security company. Having used them for years, I can attest to their prompt service and reasonably priced.
Jeff Stamps
Jeff Stamps
1637692678
Professional, prompt and responsive. I would highly recommend them for anyone who is looking for a security company. Having used them for years, I can attest to their prompt service and reasonably priced.
Nathan Painter
Nathan Painter
1637247355
Great professionalism and responsive. Also, did not try to oversell equipment or services. Very happy and I know that our office location is secure and protected.
Nathan Painter
Nathan Painter
1637247355
Great professionalism and responsive. Also, did not try to oversell equipment or services. Very happy and I know that our office location is secure and protected.
Patti McGlone
Patti McGlone
1630446264
What a great company! Installers were professional, courteous and very friendly! Installation was smooth and explanation of the products were awesome!! I would highly recommend!
Patti McGlone
Patti McGlone
1630446264
What a great company! Installers were professional, courteous and very friendly! Installation was smooth and explanation of the products were awesome!! I would highly recommend!
I love everything about Guardian. Everyone there has been most professional, courteous, helpful & everything department from sales to billing to installation to technical support has been a great experience!
I have been a customer of Guardian Alarm for many years. Recently I had my control panel upgraded. The technicians, Justin and Jim, were knowledgeable, friendly and courteous. They made sure I understood how to use the new panel and the new app. I have only had positive experiences with Guardian Alarm and recommend the company to anyone looking for a home security system.
Scott Hinrichs
Scott Hinrichs
1627413269
I have been a customer of Guardian Alarm for many years now and have had a wonderful experience with their service. My relationship started when I met Scott Frenchik, my sales & marketing person. He is very honest and provides the products and services that I requested. I was never oversold and have had regular communication with Scott as we bought & sold residential and commercial properties. I use Guardian Alarm exclusively for all of our properties. I have had a couple of service calls and Guardian's technicians always have resolved our problems. Overall, I am very satisfied with my Guardian Alarm experience and would highly recommend Scott to work with in customizing your property alarm needs. Thank you Guardian Alarm and Scott!
Daniel Hunter
Daniel Hunter
1627396371
George Jones
George Jones
1626866280
Linda Barto
Linda Barto
1624463628
Johnny English
Johnny English
1623033994
Dave LaDow
Dave LaDow
1622045972
We have been with Guardian Alarm for many years. In that time they have been an exceptional company to work with. Recently we had an upgrade installed to our system and it has had a few bugs, but the people at Guardiian Alarm have been more than helpful in working these out. I feel that the system will get better and better!
mr scrabble
mr scrabble
1621978823
Michael Privett
Michael Privett
1608731197
Waited two times for service person to come didn't show up, keep passing you over to supervisor,who doesn't return calls , after 4 calls finely got supervisor when were thinking about cancelling service, supervisor helped in solving problem with out coming to home.
Cheryl Somolik
Cheryl Somolik
1597673230
We like the customer service that we get. If you use the big companies you wont get good customer service. With this company you can talk directly with the owner.
Cheryl Somolik
Cheryl Somolik
1597673230
We like the customer service that we get. If you use the big companies you wont get good customer service. With this company you can talk directly with the owner.
Rachel Flippo
Rachel Flippo
1596831040
Installing the intercom was kind of a bear, but the tech was so professional and cool about it! So happy with it!
daniel erce
daniel erce
1596141742
Great place to work and some great people! Protecting the community for the last 90 years!
Bonani Ray
Bonani Ray
1592747819
Just started with ESC and they've been very responsive and on top of things so far! And great pricing - way better than what we had before. Thank you! Highly recommend!
Bonani Ray
Bonani Ray
1592747819
Just started with ESC and they've been very responsive and on top of things so far! And great pricing - way better than what we had before. Thank you! Highly recommend!
Casey Crafton
Casey Crafton
1587664872
FIVE STARS!!!The quoting and installation process was quick, easy, cost effective and informative. I would highly recommend Executive Security Consultants to anyone in the Columbus or Surrounding areas.Even through the craziness of COVID-19, their staff was extremely helpful, prompt, suited (all wore the necessary PPE) and knowledgeable. They were able to explain the entire installation and User Interface Process flawlessly and get the job completed in a short time.Chris and Even were fantastic to work with and we look forward to working with them as we as ESC in the future.
Casey Crafton
Casey Crafton
1587664872
FIVE STARS!!!The quoting and installation process was quick, easy, cost effective and informative. I would highly recommend Executive Security Consultants to anyone in the Columbus or Surrounding areas.Even through the craziness of COVID-19, their staff was extremely helpful, prompt, suited (all wore the necessary PPE) and knowledgeable. They were able to explain the entire installation and User Interface Process flawlessly and get the job completed in a short time.Chris and Even were fantastic to work with and we look forward to working with them as we as ESC in the future.
Nikki Ransom
Nikki Ransom
1585079969
We cannot thank Executive Security Consultants ENOUGH for all they've done to bring peace of mind to our family. We were remodeling our home when it was broken into TWICE by thieves coming back to steal more. They stole thousands of dollars worth of equipment and numerous belongings of our own, leaving us (to put it mildly) feeling unsafe and beyond unsettled. We were so worried about moving back into our home, that we called Executive Security Consultants and they came out the next morning to secure our home and garage. Their employees are stellar, professional, and understood completely the state we were in before, during, and after installation of the system. The entire process was seamless and easy. We were also pleasantly surprised at available options and the price affordable and, well, PRICELESS! The ease at which our system operates from our phones makes us feel even more secure whenever we are home or away. These are trying times and the police and others suggested there will be an uptick in crime. We HIGHLY recommend Executive Security Consultants to secure your family. I can't adequately describe how much better we feel now that we have it.
Nikki Ransom
Nikki Ransom
1585079969
We cannot thank Executive Security Consultants ENOUGH for all they've done to bring peace of mind to our family. We were remodeling our home when it was broken into TWICE by thieves coming back to steal more. They stole thousands of dollars worth of equipment and numerous belongings of our own, leaving us (to put it mildly) feeling unsafe and beyond unsettled. We were so worried about moving back into our home, that we called Executive Security Consultants and they came out the next morning to secure our home and garage. Their employees are stellar, professional, and understood completely the state we were in before, during, and after installation of the system. The entire process was seamless and easy. We were also pleasantly surprised at available options and the price affordable and, well, PRICELESS! The ease at which our system operates from our phones makes us feel even more secure whenever we are home or away. These are trying times and the police and others suggested there will be an uptick in crime. We HIGHLY recommend Executive Security Consultants to secure your family. I can't adequately describe how much better we feel now that we have it.
Eric Ransom
Eric Ransom
1584979338
We were broken into last week. It was a terrible feeling to know someone had violated our home. Not only was Executive Security Consultants prompt and incredibly professional, they were comforting during a very difficult time. Adam and Chris were in and out in no time installing the system and showing us the great technology they utilize. We now have peace of mind that our home and family are protected.
Eric Ransom
Eric Ransom
1584979338
We were broken into last week. It was a terrible feeling to know someone had violated our home. Not only was Executive Security Consultants prompt and incredibly professional, they were comforting during a very difficult time. Adam and Chris were in and out in no time installing the system and showing us the great technology they utilize. We now have peace of mind that our home and family are protected.
Chris Brooks
Chris Brooks
1570657628
Nice equipment and good monthly price.
Chris Brooks
Chris Brooks
1570657628
Nice equipment and good monthly price.
Kendra Warthman
Kendra Warthman
1570494214
Have had my system several years and it has been reliable. Pleased with the service.
Kendra Warthman
Kendra Warthman
1570494214
Have had my system several years and it has been reliable. Pleased with the service.
Resa Lynn
Resa Lynn
1567135641
Resa Lynn
Resa Lynn
1567135641
Chelsea Norris
Chelsea Norris
1566934419
We've been using ESC for years! Highly recommend. Great service and great state of the art products. Very happy!
Chelsea Norris
Chelsea Norris
1566934419
We've been using ESC for years! Highly recommend. Great service and great state of the art products. Very happy!
Emily Jacobson
Emily Jacobson
1566931318
I've been thrilled with my experience with ESC thus far. After my garage was broke into, they were out at my residence almost immediately to install a sensor on my garage door. They are so hands on with their customers and unbelievably helpful in building the best package for your individual needs.
Emily Jacobson
Emily Jacobson
1566931318
I've been thrilled with my experience with ESC thus far. After my garage was broke into, they were out at my residence almost immediately to install a sensor on my garage door. They are so hands on with their customers and unbelievably helpful in building the best package for your individual needs.
Doug Huey
Doug Huey
1566914455
As the one of the owners of Executive Security Consultants, I have to say that our company would not be able to give the personal service that we do without hard working employees. Carol Brown had been with our company for over twenty years. She and my wife Sandy are the heart of the company. Chris Ellis is our worker bee technician. Chris is kind, caring, and passionate about what he does. He is our tech guru and our go to guy. Evan Kimes is Chris’s right hand man and supports Chris any way he can to insure that our customers are happy. Katelyn Starr is our newest employee. Kate is everyone personal assistant. We ask a lot of her. She is my social media specialist Sandy’s technology specialist, helps Carol with the billing and supports guys in the field. Without this outstanding team we would be just another alarm company. Thank you everyone for all you do to make our company great.
Doug Huey
Doug Huey
1566914455
As the one of the owners of Executive Security Consultants, I have to say that our company would not be able to give the personal service that we do without hard working employees. Carol Brown had been with our company for over twenty years. She and my wife Sandy are the heart of the company. Chris Ellis is our worker bee technician. Chris is kind, caring, and passionate about what he does. He is our tech guru and our go to guy. Evan Kimes is Chris’s right hand man and supports Chris any way he can to insure that our customers are happy. Katelyn Starr is our newest employee. Kate is everyone personal assistant. We ask a lot of her. She is my social media specialist Sandy’s technology specialist, helps Carol with the billing and supports guys in the field. Without this outstanding team we would be just another alarm company. Thank you everyone for all you do to make our company great.
Craig S
Craig S
1546891433
Absolutely pleased with Executive Security Consultants! Doug and Chris went above and beyond getting our new security system installed on a weekend right before the holidays. No up-selling or over-selling. They were up front about what we needed and had our system going in no time flat. The monitoring app is simple to use and provides the desired amount of detail. We really appreciate being able to arm or disarm the system remotely. This company is 100% professional.
Craig S
Craig S
1546891433
Absolutely pleased with Executive Security Consultants! Doug and Chris went above and beyond getting our new security system installed on a weekend right before the holidays. No up-selling or over-selling. They were up front about what we needed and had our system going in no time flat. The monitoring app is simple to use and provides the desired amount of detail. We really appreciate being able to arm or disarm the system remotely. This company is 100% professional.
doug huey
doug huey
1542297083
Your company is the best! Thank you!
doug huey
doug huey
1542297083
Your company is the best! Thank you!
Brian Kocak
Brian Kocak
1540393275
Executive Security Consultants not only save you money, they are extremely professional from the owner Doug Huey to the technician that installed the equipment. Highly recommend Executive Security Consultants over all the national companies that quite frankly could care less about your business.
Brian Kocak
Brian Kocak
1540393275
Executive Security Consultants not only save you money, they are extremely professional from the owner Doug Huey to the technician that installed the equipment. Highly recommend Executive Security Consultants over all the national companies that quite frankly could care less about your business.
Erin Klorer
Erin Klorer
1539995731
Larry Mcvay
Larry Mcvay
1538666939
Very knowledgeable salesperson/installer. Very courteous and precise in what he did.
Larry Mcvay
Larry Mcvay
1538666939
Very knowledgeable salesperson/installer. Very courteous and precise in what he did.
Andrew Bursh
Andrew Bursh
1537202024
Executive has been great over the years helping me with two houses. They are not pushy and the response time is good.
Andrew Bursh
Andrew Bursh
1537202024
Executive has been great over the years helping me with two houses. They are not pushy and the response time is good.
Kevin Hosty
Kevin Hosty
1534357581
We have always had a great experience with Doug and the team. They are very quick to respond to questions or concerns. I highly recommend contacting them for your alarm needs.
Kevin Hosty
Kevin Hosty
1534357581
We have always had a great experience with Doug and the team. They are very quick to respond to questions or concerns. I highly recommend contacting them for your alarm needs.
I was very pleased with the service of Guardian Alarm over many years. They were responsive and pleasant. A fine company!Henri Brunengraber
David Eagle
David Eagle
1533859889
David Eagle
David Eagle
1533859889
David Martino
David Martino
1533817581
David Martino
David Martino
1533817581
JASON BLAND
JASON BLAND
1533776740
JASON BLAND
JASON BLAND
1533776740
Ryan Wheaton
Ryan Wheaton
1533562024
Quick friendly response.
Ryan Wheaton
Ryan Wheaton
1533562024
Quick friendly response.
S Yee
S Yee
1528144386
Doug is so awesome!! He helped me over the phone even though he does not service in my area (I am in Seattle). Doug was so personable and helped me with the information I needed. I really appreciated him talking the time to help me even though its would not benefit him.
S Yee
S Yee
1528144386
Doug is so awesome!! He helped me over the phone even though he does not service in my area (I am in Seattle). Doug was so personable and helped me with the information I needed. I really appreciated him talking the time to help me even though its would not benefit him.
Scott Shane
Scott Shane
1527723645
The technician was courteous, knowledgeable and efficient.
Scott Shane
Scott Shane
1527723645
The technician was courteous, knowledgeable and efficient.
Rita Dean
Rita Dean
1527720168
Chris was very helpful with the installation and instructing us on how to use the system.
Rita Dean
Rita Dean
1527720168
Chris was very helpful with the installation and instructing us on how to use the system.
Jane Edwards
Jane Edwards
1522255052
Executive Security's owner, office staff and technicians are all professional, reliable and pleasant to work with. The service and products are a good value for the money. I highly recommend them.
Jane Edwards
Jane Edwards
1522255052
Executive Security's owner, office staff and technicians are all professional, reliable and pleasant to work with. The service and products are a good value for the money. I highly recommend them.
Parag Amin
Parag Amin
1515289885
Great experience with my dad's place so we decided to get it for home. I love that they tell you exactly what you need and not try to sell anything extra. The service is also great - I like the app and the fact that the technology is relatively new/advanced. They are also extremely easy to get in touch with, which is one of the big selling points too. I feel confident that our home will be taken care of and I'm glad we went with them. I will definitely recommend them to friends and family.
Parag Amin
Parag Amin
1515289885
Great experience with my dad's place so we decided to get it for home. I love that they tell you exactly what you need and not try to sell anything extra. The service is also great - I like the app and the fact that the technology is relatively new/advanced. They are also extremely easy to get in touch with, which is one of the big selling points too. I feel confident that our home will be taken care of and I'm glad we went with them. I will definitely recommend them to friends and family.
AAF 01
AAF 01
1514306130
Local company, very affordable, great service. Very responsive, install went great. Very happy with our experience thus far.
AAF 01
AAF 01
1514306130
Local company, very affordable, great service. Very responsive, install went great. Very happy with our experience thus far.
Shawn Dorsey
Shawn Dorsey
1513962631
Installation was pain free! Staff was also very helpful and professional.
Shawn Dorsey
Shawn Dorsey
1513962631
Installation was pain free! Staff was also very helpful and professional.
Tonya Stewart
Tonya Stewart
1513627310
Excellent work and service!
Tonya Stewart
Tonya Stewart
1513627310
Excellent work and service!
Chelsea Norris
Chelsea Norris
1513197344
Excellent service! We've been using them for years! Use them for our business and home. Love supporting a local business.
Chelsea Norris
Chelsea Norris
1513197344
Excellent service! We've been using them for years! Use them for our business and home. Love supporting a local business.
Amazing customer service! We've never felt more secure. Thanks! A++
Amazing customer service! We've never felt more secure. Thanks! A++
Martin Reed
Martin Reed
1511401578
Martin Reed
Martin Reed
1511401578
Kyle Hall
Kyle Hall
1510576492
Kyle Hall
Kyle Hall
1510576492
Brett Stefan
Brett Stefan
1510241836
Working with ESC, has been awesome! They set up quickly and conveniently and best of all, have your back within seconds. I've had no issues with my system and an effortless transition into my leaving the house and coming home. Best part, gives me peace of mind for the people I care about at home when I'm gone or getting a good night sleep!
Brett Stefan
Brett Stefan
1510241836
Working with ESC, has been awesome! They set up quickly and conveniently and best of all, have your back within seconds. I've had no issues with my system and an effortless transition into my leaving the house and coming home. Best part, gives me peace of mind for the people I care about at home when I'm gone or getting a good night sleep!
Brent Raber
Brent Raber
1509982888
Doug and his teams are fantastic. Why shop around when you have worlds best customer service??
Brent Raber
Brent Raber
1509982888
Doug and his teams are fantastic. Why shop around when you have worlds best customer service??
Right on it , very nice and quick to respond. Very easy to work and understand , I feel really safe having the system.
Right on it , very nice and quick to respond. Very easy to work and understand , I feel really safe having the system.
Jan Maddox
Jan Maddox
1499271310
We have been most happy with our decision to use Executive Security Consultants from the initial presentation, to the installation by Chris, to the monitoring we have received. First class all the way! We would highly recommend this company and, in fact, have already done so.
Jan Maddox
Jan Maddox
1499271310
We have been most happy with our decision to use Executive Security Consultants from the initial presentation, to the installation by Chris, to the monitoring we have received. First class all the way! We would highly recommend this company and, in fact, have already done so.
John Scheel
John Scheel
1499099823
John Scheel
John Scheel
1499099823
David
David
1496511489
I have had a lot of experience with various home security service companies over the years. Researching and choosing the home security that is right for you can be a daunting task. I found Executive Security Consultants (ESC) to be outstanding. The owner of the company discussed my home security needs over the phone and then met with me at my home to finalize the details. The security professionals at ESC appear to have my best interests in mind and their in-house installation team is neat, prompt, courteous and knowledgeable. The up front cost for ESC to install my home security system AND the monthly monitoring fees are far less expensive than I found with the national providers who describe themselves as but seldom seem to deliver "full service." ESC provided and installed everything that I needed and left nothing to DIY. ESC is a local, central Ohio company that I can count on when I need service or support in the future. In short, I highly recommend ESC for your consideration if you are looking for a home security service company.
David
David
1496511489
I have had a lot of experience with various home security service companies over the years. Researching and choosing the home security that is right for you can be a daunting task. I found Executive Security Consultants (ESC) to be outstanding. The owner of the company discussed my home security needs over the phone and then met with me at my home to finalize the details. The security professionals at ESC appear to have my best interests in mind and their in-house installation team is neat, prompt, courteous and knowledgeable. The up front cost for ESC to install my home security system AND the monthly monitoring fees are far less expensive than I found with the national providers who describe themselves as but seldom seem to deliver "full service." ESC provided and installed everything that I needed and left nothing to DIY. ESC is a local, central Ohio company that I can count on when I need service or support in the future. In short, I highly recommend ESC for your consideration if you are looking for a home security service company.
js_loader
Free Quote