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Guardian Alarm shield protecting your home and business

We Are Guardian Alarm

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The Guardian Alarm Mission

Protect what matters, exceed expectations and bring
peace of mind 24/7


Employees gathering around in the office

Securing Our Community

We protect what matters most

Headquartered in Southfield, Michigan, Guardian Alarm was founded on the principle of protecting those living and working in the communities that we serve. Since 1930, Guardian Alarm has grown to become one of the largest security providers in the Midwest, working every day to help protect families and businesses. From single-family homes to multiple corporate locations, we have the latest technology to secure what matters most.

Our Cultural Values

The Core 8

Integrity

Do the right thing, even when no one is watching. Our team acts with integrity, accountability, and honesty above all else. Building trust builds a better company.

Connect

We communicate openly, honestly, transparently, and with integrity in every connection with both our customers as well as our fellow team members.

Own It

We hold ourselves accountable for our actions and outcomes, both good and bad. We don’t pass the blame.

Have Fun

It’s good to surround ourselves with happy, positive, joyful, and motivated people. We laugh, have fun, collaborate, and celebrate the wins. It’s good for both our team and our company.

One Team

We recognize that we are stronger together. We show up for each other, learn from each other, act with empathy, thrive in a diverse and inclusive environment, and treat each other with respect and kindness not for our own personal gain, but for each other.

Evolve & Adapt

Continuous improvement is an expectation of us by our customers, and we share that expectation of ourselves. It’s a responsibility we embrace daily and never stop pursuing. By acting with the courage to challenge the status quo, we seek to understand and evolve with curiosity and determination.

Customer Experience

Our customers are the lifeblood of our business and they entrust their most precious assets to us. We empower our employees to provide solutions and services that meet or exceed our customers’ expectations every time.

Hire to Aspire

We hire people based on who they are and their talents, not just to fill a job. Our employees are the heart and soul of our business and we invest in development, reward excellence in performance, and help you get to where you want to go in your career.

In Our Community

Staying involved and giving back

Guardian Alarm cares about the communities we serve. We’re actively involved with local chambers and organizations to help give back, engage with those living and working around us, and build lasting partnerships. Each year, we encourage our employees to spend time volunteering, giving back to their favorite non-profit organizations, and engaging with their community.

Hear directly from our customers

Very happy with Guardian
Rob MacLeod
Rob MacLeod
14:23 20 Jan 18
James installed our security system today and we couldn't be happier! He was so knowledgeable and personable and made sure all of our questions were answered. THANKYOU James! We really appreciate it!
Mary Leto
Mary Leto
23:35 14 Jan 19
We have been with Guardian for 44 years. The product and the service has always been excellent.
Arnold Kollin
Arnold Kollin
23:42 14 May 19
👍👍👍
Hass ALI
Hass ALI
18:26 09 Sep 22
Great customer service! I’ve been a customer for many years and always friendly and helpful.
KL Majeske
KL Majeske
16:18 06 Sep 19
Great Security Services along with an Application for anyone who is in a hurry. If you have a Smartphone, you can control your home security from your anywhere. The newest feature is FACE ID which can be used with the new iPhone X. While you are in the car, just smile, you can skip the PIN entry and choose Alarm or Disarm. Very convenient. The other feature that I enjoy is that if you forget to set the Security Alarm and move out of a certain area, they call it Geofence, a notification is sent to remind you to set your alarm. Hopefully this won't happen, but if an intrusion occurs or your home loses electricity a notification is sent immediately to your phone. Of course the local law enforcement agency is also informed at the same time. Guardian provides excellent support services that get you thru any unexpected glitches you run into while using the Application.
Jonathon
Jonathon
17:53 30 Nov 17
I am a new customer with Guardian Alarms. This was an install on a new office building. There were delays on the construction of the office and this caused changed install dates with Guardian.They worked with me thru the confusion and everyone I dealt with was professional and competent. I want to recognize one install technician in particular whose customer service was excellent. My hats off to James. He represents your company well.
Todd S
Todd S
16:49 12 Jun 19
I have been with Guardian Alarm for many years. They monitor my security alarm for my home. I have always received excellent service from customer representatives, the sales department and the service department. I truly appreciate their promptness and customer focused attitude.
Alma Sykes
Alma Sykes
19:07 19 Aug 22
Guardian Alarm is a company of integrity. They have always been willing to work with me, and has never threatened to disconnect my servicebecause of challenges. I’ve had other alarm companies but Guardian Alarm is the best. I would definitely recommend them to family, and friends.
Tamara Redmon
Tamara Redmon
13:54 23 Jan 19
Always responsive for technical support with courteous technicians.
SHARON BERNARD
SHARON BERNARD
18:12 23 Jul 18
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