Cincinnati’s Best Smart Home Security Systems

Excellent experience with TJ Schumacher. He was courteous and professional the entire time he was at our home. I would recommend guardian to any of my friends.

Excellent service, friendly and thorough technician!

Very prompt and courteous.Explained everything thoroughly, and answered all my questions!

TJ was great. He had the right information and made us feel comfortable with the upgrade.

Guardian Alarm provided me excellent service. The technician was on time and came prepared to resolve the issue. Technician was knowledgeable a courteous.

Lonnie Above and beyond during his service Lonnie Osborne dedication consistently exceeded expectations, demonstrating a remarkable commitment to excellence. He consistently went the extra mile, ensuring tasks were completed thoroughly and efficiently. His proactive approach and willingness to take initiative were invaluable assets. He consistently sought opportunities to contribute beyond his assigned responsibilities. His performance truly exemplified going above and beyond. Keep up the great work Lonnie!

Justice and Bob did a great job doing inspection in our facility today, ensuring our safety.

Guardian Alarm is a great security company and Howard is very good in particular very knowledgeable and professional in the way he handles business and takes care of our needs in a timely manner. I would recommend Guardian Alarm strongly if you need security assistance at your home or your business! Keep up the good work Howard. You’re the best 👍

Brett, did a great job explaining the issues for our system and helping problem solve the best way to fix the issues.

I have had a successful business relationship with Gaurdian Alarm for over twenty years. I wish them continued productive service to our community.

Great Customer Service and happy with my Guardian alarm system!

Very pleased with the service. Persons are pleasant & helpful. Service is reliable.

They always do the best job on the phone & in person! Glad we went with them!

Tech support was great! Talked me through everything, got my system working properly! When I had another question, it was answered promptly when I called back!

Was able to reinstate my service on phone easily. Saved me travel time and service call expenses. Person on the phone was very professional and actually able to handle my situation.

My experience with Guardians Alarm has been very good. They go above and beyond.

Reliable service... friendly staff . Very satisfied with the service

I called in with a question regarding signing into myGuardian Alarm and she was knowledgeable and very helpful.

Our installation was great! He explained everything in detail. And answered all of our questions.

I was in a unique position and working with a challenging timeline, and Guardian made my day! My Sales Consultant Nicole was amazing and supportive at finding a way forward that was affordable and strategic for my needs, and the technician Anthony was prompt, kind, effective, and responsible. A great experience with the Toledo Branch!

Mike was able to diagnose our problem over the phone. He was patient, knowledgeable, and an excellent trouble-shooter. His expertise saved us a service call. Excellent technician!

Was professional, understandable, and patient .Fixed the problem.

Guardian Alarm has been our alarm service provider for roughly 19 years. We wanted to add video to our system. We reached out to them and were able to set up an appointment with Matt (Residential Security Consultant) immediately. We discussed what we were trying to accomplish with Matt and he helped us craft a plan to upgrade and add video to our system and scheduled the install for the following week. TJ arrived at the scheduled time and did the install in a matter of hours. He was very knowledgeable and worked with us to set up the system and phone application just the way we wanted it. The experience of working with Guardian to upgrade and update our system makes us very confident we are working with the right security system provider. We would highly recommend them to others for residential security services.

Far far better than trying to work with adt. These guys are good

Great customer service always do their best to leave there customers happy they will make sure you get the service that’s needed to solve your problem with your Service!!!! never leaving you without an answer I have always recommended my friends and family to choose Guardian alarm for their protective services!!!

Good company, always helpful. I feel secure being with them. Would recommend them.

Prompt service and very polite and professional people.

Guardian's call back was very prompt. The representative listened and ask good questions to clarify my issue. Also connected me to a service tech to make sure I got answers I needed. I recommend Guardian Alarm.

We've been with Guardian for a long time and they have always given us excellent service!

Anthony was very knowledgeable, efficient and respectful

so professional and helpful. happy with the service

I recently had a Guardian Alarm system installed in my home. Lauren Mickens was the rep that got me started on the phone by explaining what would be the best for my home. Two days later, TJ, the Alarm Technician, came to install the system. He had a great sense of humor and explained how everything worked in great detail. Installation took less than 2 hours. The greatest benefit that I find that is so helpful to me is having the app on my phone so that I can arm/disarm the system from wherever I am.

Tim went above and beyond explaining how to use the system and answered any questions we might have had. Best technician

Guardian tech came out within the said time and installed a Form C relay to our fire panel so we could have a new access reader installed on our entry doors. finished in 45 Mins.

I've been with guardian for the past 15 years. Excellent in all ways. I would recommend them highly

Great company Tim the installer did a great job explained everything to me very knowledgeable. I Would recommend this company I've had guardian alarm for over 30 years

Traci in sales and Michael in installation were amazing to work with. Both are knowlegable and helpful in asssiting us with our home alarm goals. Both exceeded expectaion!

The technician was smart, very polite, and a pleasure to have in my home

The tech at Guardian Alarm stayed on the phone and waited very patiently as I tried to change the battery in my systems motion detection device. I have used Guardian’s services for a dozen years now and I have never been happier.

They replaced the sensor and a plate they did a good job.

A+++. Great service and knowledgeable techs……A+. monitoring and tech help if needed

These guys are professionals. The problems were quickly solved and everything was explained clearly

I had 2 techs come out today , Payton and Ryan they both did an excellent job , good works and very helpful, I recommend them to anyone , whom need great service safety is the key ,and they both were concerned about safety , and I appreciate the service I received , today,And thank you guardian

I have several properties secured through Guardian Alarm and have been very happy with their installations and maintenance. They are always available by phone and provide prompt technical assistance when needed.I recommend Guardian to all my neighbors!

Both techs were very friendly and professional and helpful.

Top notch installation and user training. If we had questions, person the phone was very knowledgeable.

The technician was timely, professional, kind and thorough.

I would recommend guardian alarm of Cincinnati. Very prompt. They call you if you have a problem with your system, even if you don't know you have a provlem.

Great experience with my alarm upgrade. Ryan and Spencer did a great job and were super friendly and helpful. They got the job done really quickly and even enjoyed my cat trying to help them.

Great customer service. On time very friendly. Patiently waited while our power went out.

Ryan was great and very professional answered all my questions and was very quick with the set up of my alarm

Excellent service and very effective!Cullen Patterson and team are excellent to work with!

Great transparent service, very polite and informative service man. I have jad this service for years and have never been disappointed.

The technician knew exactly what to do and how to take care of the issue I had. He was friendly, courteous he even to a little time to pet our cat Zeus. He was done in no time at all.

Everything was great you got my system back up and running great.

Have been with Guardian for many years, and very pleased.

Good equipment, easy to use, fair pricing, especially compared to other companies!

Customer service person was great. She answered my questions and I’m satisfied with our conversation.

Had an evening problem and Guardian Alarm walked me through a remedy until the repair man arrived.

Very happy with my experiences on responses to alarms and answering all questions

I'm very happy with service, everyone starting from operators to technicians are professionals. They listen to the issue; then solve.

Service Techs are friendly and very efficient. I have been with Guardian for over 20yrs.

Always quick and efficient service. Friendly and knowledgeable people. I have had Guardian for several years and will continue to be a subscriber.

If you're not with guardian get with guardian they the best very professional very thorough all around A+

Service was quick and efficient. May I recommend Guardian to you? And please if available do their protection plan.

Scott and Paul are the absolute best! They are the type of people you want representing your company. Scott was my sales rep and he was more like a really good friend and not just some sales guy. He took the time to go over all of the options that were a available to me and also breaking it all down. Paul came to my home to install the system and he was like a brother or good friend of the family which was awesome! He too went that extra mile to make sure I was covered and understood every. They both left a lasting impression on me that led me to say that I’m a life long customer now and I am. Thanks guys for making the experience one to remember.

Everything went smooth and it’s really easy to use. No surprises just great security.

Guardian customer service called me back twice to get my matter resolved instead of me having to keep calling back.

Working with this company is awesome. We have had this alarm system many years and recently upgraded to the newest camera systems. We have worked through all the technical issues of network extenders etc. They have exceeded my expectations always on time and very helpful. Took the time to explain all the features of the system. A great shout out to A.J, Arman and Jose. Few days later we were refining our system and Imani was soooooo good. She helped us understand and never left us until all was settled we appreciate her patience and knowledge of the system. Highly recommend guardian alarm.

We recently had some upgrades done to our Guardian Alarm system. Justin, the installer, was very professional, knowledgeable, patient, and efficient. After the installation, he took time to carefully explain how all the new equipment, cameras, and new control panel worked. If you are looking for a security system, we recommend Guardian Alarm with Justin as the installer.