Protecting People, Product, and Reputation Across 4 Locations
BACKGROUND
Tapper’s Jewelry, a family owned luxury jeweler in Southeast Michigan, has partnered with Guardian Alarm to protect their high value inventory, their staff, and their customers across four retail locations. Known for their attention to detail and impeccable reputation, Tapper’s chose Guardian Alarm for their personalized service, reliable technology, and deep understanding of security in high-risk environments.
ABOUT TAPPERS JEWELRY
- Founded in 1977 and headquartered in West Bloomfield, Michigan.
- Luxury Jeweler with four locations across Metro Detroit. Guardian Alarm protects them all.
- Recognized for excellence in fine jewelry and timepieces, as well as customer experience and community involvement.
- Company philosophy – “Celebrating life’s special moments through trust, quality, and service”
“Guardian Alarm gives us peace of mind across every location. Their team understands our business, our risk, and the level of service we expect — and they deliver.”
– Patrick O’Hara, VP of IT, Tapper’s Jewelry
Challenge
As a high-end jeweler, Tapper’s faces complex security challenges:
- High-value merchandise requiring layered, redundant protection
- After-hours risks, including break-ins and attempted theft
- Controlled employee access to sensitive areas like stockrooms and safes
- Discreet but visible deterrents to protect customer experience
The Tapper’s leadership team sought a partner who could help them modernize their security technology, standardize it across multiple sites, and stay responsive to evolving threats.
Solution
Guardian Alarm delivered a scalable, site-specific solution that included:
HD camera systems covering entry points, display cases, service areas, and storage — with remote access, motion-based alerts, and offsite backup.
Custom-configured badge readers and door control at employee-only access points, allowing Tapper’s to track movement, restrict sensitive areas, and manage credentials by location or role.
Centralized Monitoring & Local Service
Each location connects to Guardian Alarm’s UL-certified monitoring center, while service technicians and account support remain locally based for fast response and ongoing maintenance.
Why Did Tapper’s Jewelry Choose Guardian Alarm?
5+ Years of Trusted Partnership
Multi-site Mobile Friendly Dashboards
Streamlined Credential Control
4 Fully Secured Retail Locations
Loss Control Prevention
Explore a Smarter Security Plan for Your Business
Join businesses like Tapper’s Jewelry that trust Guardian Alarm for end-to-end protection, professional support, and scalable technology — all built for the real-world risks your business faces.
