Privacy Policy
COMMITTED TO THE HIGHEST STANDARDS OF PRIVACY
Guardian Alarm has created this privacy statement (“Statement”) in order to demonstrate our commitment to client privacy. Privacy on the Guardian Alarm Web site (the “Site”) is of great importance to us. Because we gather important information from our visitors and clients, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement and will provide notification of any changes at least thirty (30) business days prior to the change taking effect.
COLLECTED INFORMATION
We require clients who register to use the services (“Services”) offered on our Site to give us contact information, such as their name, company name, address, phone number, e-mail address, financial information and billing information, such as billing name and address. We may also ask for additional personal information, such as title, department name, fax number, or additional company information. Clients can opt out of providing this additional information by not entering it when asked.
Guardian Alarm may also collect certain information from visitors to and clients of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and clients and provide such information to third parties.
NON-GUARDIAN ALARM TRADEMARKS
The trademarks, logos, and service marks not owned on behalf of Guardian Alarm and that are displayed on the Site are the registered and unregistered marks of their respective owners. No rights are granted by Guardian Alarm to use such marks, whether by implication, estoppels, or otherwise.
USAGE OF INFORMATION
Guardian Alarm uses the information that we collect to set up Services for individuals and their organizations. We may also use the information to contact clients to further discuss client interest in our company, the Services that we provide, and to send information regarding our company or partners, such as promotions and events. Clients are invited to receive an email newsletter by providing an email address. Client email addresses will not be distributed or shared. Clients can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to Customer Support. Separately, clients are also asked to provide an email address when registering for the Service, in order to receive a username and password. We may also email information regarding updates to the Service or company, and will send a Client Newsletter. Again, email will not be distributed or shared and clients can opt out of receiving any communication by emailing Customer Support at the time it is distributed, or at the time any client registers for the Service.
SHARING YOUR INFORMATION
Except as we explicitly state at the time we request information, or as provided for in the Guardian Alarm’s Terms of Use, we do not disclose to any third party the information provided. All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective clients and to bill for Services. Other third parties, such as module collaborators, may provide content on the Web Site but they are not permitted to collect any information nor does Guardian Alarm share any user information with these parties. The only information that may be provided to outside parties is aggregated data with all company-identifying or individual-identifying data removed.
Clients of the Service will be using the Site to host data and information (“Data”). Guardian Alarm will not review, share, distribute, print, or reference any such Data except as provided in the Guardian Alarm’s Terms of Use, or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Terms of Use, or as may be required by law. Of course, clients are responsible for maintaining the confidentiality and security of their user registration and password.
COOKIES
Cookies are files that Web browsers place on a computer’s hard drive and are used to tell us whether clients and visitors have visited the Site previously. Guardian Alarm uses a cookie to record encrypted authentication information. This cookie does not include the username or password of the user. If the cookie is rejected, access to and usage of the Service will be denied.
THIRD PARTY SITES
The Site contains links to other Web sites. Guardian Alarm is not responsible for the privacy practices or the content of these other Web sites. Clients and visitors will need to check the policy statement of these others Web sites to understand their policies. However, when clients and visitors access a third-party site from within Guardian Alarm, no data is shared with that third-party site.
SECURITY
Our Site has extensive security measures in place to help protect against the loss, misuse, and alteration of the Data under our control.
OPT-OUT POLICY
Guardian Alarm offers its visitors and clients a means to choose how we may use information provided. If, at any time after registering for information or ordering Services, you change your mind about receiving information from us or about sharing your information with third parties, send us a request specifying your new choice. Simply send your request to Customer Support.
CORRECTING AND UPDATING YOUR INFORMATION
If you would like to update your information, or to discontinue the Service and to have data returned as per Guardian Alarm’s Terms of Use, please contact Customer Support or contact us at Contact Us.
FURTHER QUESTIONS
If you have further questions regarding Guardian Alarm’s privacy policy, please contact us.
