Reliable and professional security system installation

Ryan was great!

Purchase and instalation went great! Very pleased with the system.

Justin V was an amazing technician! He was on time, diagnosed the problem quickly and replaced the radio that was having issues. He was polite and cordial and knowledgeable, as well. He answered all of the questions about our system and any future upgrades that we had. Highly recommend having him out if you are having issues with the alarm system.

Very prompt! Answered my concerns! Thanks!!

Very friendly and knowledgeable. Fast but thorough.

I got scammed by a home security company. they came with some new updated equipment fancy stuff and I wanted to try it. They told me that they will pay my final bill with my current provider which was guardian I had no problems with guardian home security I just like some of their equipment that they had they told me they would pay that last final bill not to worry when I agreed to go forward with the application I had to unlock my credit and unlock my credit card. And then, in that short period of time, the person the representative Who is at my home apply for a $6000 credit card that I did not OK and I did not approve. He lied to me about everything. I trusted the young man. They all came in from another state. I believe it was California. They were not originally from Ohio so after I cancel my subscription and had all the equipment recovered, I had no service I had no security. I felt naked, and I owe a final bill to close my account with guardian. I feel like a fool that was so stupid of me. Why did I regret it because being on a budget I just didn’t have the extra money laying around to pay a final bill, but the people are guardian understood they were always kind soft spoken never harsh or judging me. The woman I spoke to on the phone was very patient and I want them to take me back please take me back guardian they were good.

Efficient and friendly service! Very happy we switched.

Ive had Guardian for years; but, I took personal interest after a couple of life changing challenges. They came out, reviewed my system, we made a few tweaks. Customer service is great! I have the direct number for management, if needed.

Tim was very quick and efficient and provided the best customer service I have experienced in a while!

I switched from a well known alarm company after 20 plus years. Was not there when I needed them after family safety was compromised. Slow response.
Went with local company serving Michigan and Ohio. Mitchell and Travis and other employee did an excellent job installing equipment and explaining how to use it. Wish I changed companies sooner. I highly recommend Guardian Alarm.