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OUR CUSTOMERS HAVE TRUSTED US WITH THEIR HOME AND BUSINESS SECURITY FOR OVER 90 YEARS.
Excellent
Curtis W.
During the installation of our home security system, Tim K, the installer, went above and beyond to ensure everything was completed perfectly. He arrived at the scheduled time, explained each step in the process . Equipment was set up efficiently. Tim K provided a thorough walk-through of the systems features. Tim K was very professional and that made for a smooth and efficient installation.
Response from the owner:We appreciate you sharing your positive experience, Curtis! It's wonderful to hear Tim delivered a smooth and efficient installation while taking the time to explain the proces and ensure you were comfortable with your system. Thank you for choosing Guardian!
Daniel K.
On 10/30/2025 Tech Collin Kiplin arrived at my home to address a alarm problem.
He was very professional and polite, he had the alarm up and running in a matter of minutes.
Could not have asked for better service.
100% satisfied! Great job.
He was very professional and polite, he had the alarm up and running in a matter of minutes.
Could not have asked for better service.
100% satisfied! Great job.
Response from the owner:Thank you for the wonderful feedback, Daniel! We're so glad to hear Collin prived such fast and professional service to resolve your alarm issue. Thank you for sharing your experience and for choosing Guardian Alarm!
Rumond G.
Great services and performance from Columbus! My technician excelled in communication and I would recommend this service over any other competitor 100%! My technician was named Joseph Little we spoke about the system and more into how this will protect my family and he gets 5/5 ⭐️ he helped me all the way through and was very patient with all questions I’ve had about this security system! Me and my wife are happy with our new security system this is a go out and buy it now!
Response from the owner:We really appreciate your review! It's always great to hear when our team is doing well. Thanks for taking the time to share your experience.
Sheri F.
We recently had Tim K. from Guardian Alarm visit our home for a thorough system check. He arrived punctually, exuded professionalism, and displayed a deep understanding of the security system he was working with. Tim took the time to explain each step of the installation process, providing detailed descriptions of how everything would function. He even offered personal tutorials on how to operate each component. We’ve consistently been satisfied with Guardian Alarm and highly recommend them to anyone looking for a reliable security system.
Response from the owner:Thank you for the thoughtful review, Sheri! We're so glad to hear that Tim provided punctual, professional service and took the time to thoroughly explain your system and its features. We appreciate your recommendation!
Amy C.
Tison, Jaymes and Joe are awesome
Response from the owner:We appreciate you taking the time to share your positive feedback, Amy!
Amanda D.
Highly recommend Guardian! I recently switched my service to them and the service has been amazing!
Response from the owner:We are happy to hear you had a positive transition! Thank you for being a loyal Guardian Alarm customer!
Monica F.
We’ve had a series’s of updates needed due to switching wifi companies. Finally guardian sent Collin K. who was amazing, Knowledgeable and able to solve our problem.
We had other techs out who were unable to resolve our issues and needed to escalate for a senior tech.
Collin I was able to troubleshoot our panels and cameras and Wi-Fi! He knew what At&T needed to change and called with me. Experience was amazing.
We had other techs out who were unable to resolve our issues and needed to escalate for a senior tech.
Collin I was able to troubleshoot our panels and cameras and Wi-Fi! He knew what At&T needed to change and called with me. Experience was amazing.
Response from the owner:We're thrilled to hear Collin was able to step in, diagnose the problem and get your system running smoothly again. Thank you for recognizing his expertise and for sticking with Guardian Alarm through the process! We appreciate you taking the time to leave us a positive review, Monica!
Christine F.
Tim Kapottos did an exceptional job updating our system. He was conscientious, thorough, and explained everything very clearly. He provided truly outstanding customer service and it was a pleasure working with him and the Guardian team.
Response from the owner:Thank you for sharing your positive experience, Christine! It's great to hear that Tim provided excellent service. We appreciate your trust in Guardian!
Dev M.
We just upgraded our system with 3 years locked price. Very happy to far, we may even add carbon monoxide detectors and sump pump alarm. The technician, Griffin, was very knowledgeable, professional, and respectful. Explained everything in details on how to operate new keyboard, and set up.
Response from the owner:Thank you for sharing your experience, Dev! We're so glad to hear that you're happy with your recent system upgrade. We appreciate you choosing Guardian!
Richard S.
Rudy is a super installer. So much too learn and do. Way to go Rudy. We appreciate Guardian and the good work that they do. Rick Rosie Sabo Toledo
Response from the owner:Thank you for your review, Richard! We're happy to hear that you had such a positive experience with Rudy. We're grateful for your kind words and trust in Guardian!
