Smart Video Monitoring for Small Business

Don was very professional and explained everything very clearly.

Text support was very helpful 👍

Don and Logan was so helpful on installing services at our home today . It’s hard to come across good customer service skills but these 2 guys here exceptional 10/10

our service guy today was awesome..I totally forgot his name

I just had my system service and had a wonderful experience. Dave Smith was my technician, he is a very pleasant and knowledgeable young man. Dave represented Guardian Alarm well. I have been a loyal customer since 2006 (20 years) and will continue to be a customer.

My wife and I just started working with Guardian and we could not be happier. We have never felt a need for an alarm company or security cameras until recently, and this company made the process very easy.
When I first called for the appointment their employee Archie was really nice and helpful and got us a scheduled appointment with Nathan set for less than 48 hours later. Nathan came out listened to our concerns and what we were looking for and had us a quote the very next day.
We kept changing our minds from just cameras to cameras and security system so poor Nathan probably had to complete six different versions of the quote until we had everything we wanted including cameras, alarm system for break-ins, fire, carbon monoxide, and sump pump alarm. Even once we said we were set and they sent us the contract we still made 1 more change which Celina made at 4:15 on a Wednesday and resent to us. We immediately signed, paid the deposit and were then scheduled for Friday install, which I thought was a very impressive turnaround.
Our installers Anthony and Rudy arrived as scheduled and they were just as amazing and impressive as everyone else in the company had been. In fact when they started working on the camera install they realized the house we had bought was actually hard wired for cameras and there was a better option available for us. I know many contracting companies who would have just stuck to the work order they had rather than starting over with a far superior product, but they truly seemed to want to make sure we got the best option available rather than just working to get it done and get home. These two and really all the people I have talked to at Guardian seem to really put the customer first which is so refreshing in todays world. Anthony and Rudy also took time after the installation to walk us through the control panel and the app and showed us how to do everything with the system which if very user friendly and easy to use. Anthony is even stopping back next week with a larger permanent recording storage device that by the house being hardwired we are able to use. Just top notch start to finish; definitely a company I can recommend.

Dave went above and beyond! Extremely polite and helpful!

David was very helpful and was able to answer questions on other products that I inquired about

John F. was great. Very professional and CLEARLY has experience. He was efficient and I was honestly so pleasantly surprised based on other service calls. I will request him in the future.

Nathan was great helping me choose the coverage I need in order to feel secure in my new home. Rudy did a great job of installation, helping me understand the system so that I could make decisions to customize the features to my needs. He payed attention to aesthetics as well. I especially appreciated Rudy taking the time to teach me how to run the system.