My wife and I just started working with Guardian and we could not be happier. We have never felt a need for an alarm company or security cameras until recently, and this company made the process very easy.
When I first called for the appointment their employee Archie was really nice and helpful and got us a scheduled appointment with Nathan set for less than 48 hours later. Nathan came out listened to our concerns and what we were looking for and had us a quote the very next day.
We kept changing our minds from just cameras to cameras and security system so poor Nathan probably had to complete six different versions of the quote until we had everything we wanted including cameras, alarm system for break-ins, fire, carbon monoxide, and sump pump alarm. Even once we said we were set and they sent us the contract we still made 1 more change which Celina made at 4:15 on a Wednesday and resent to us. We immediately signed, paid the deposit and were then scheduled for Friday install, which I thought was a very impressive turnaround.
Our installers Anthony and Rudy arrived as scheduled and they were just as amazing and impressive as everyone else in the company had been. In fact when they started working on the camera install they realized the house we had bought was actually hard wired for cameras and there was a better option available for us. I know many contracting companies who would have just stuck to the work order they had rather than starting over with a far superior product, but they truly seemed to want to make sure we got the best option available rather than just working to get it done and get home. These two and really all the people I have talked to at Guardian seem to really put the customer first which is so refreshing in todays world. Anthony and Rudy also took time after the installation to walk us through the control panel and the app and showed us how to do everything with the system which if very user friendly and easy to use. Anthony is even stopping back next week with a larger permanent recording storage device that by the house being hardwired we are able to use. Just top notch start to finish; definitely a company I can recommend.

Guardian Alarm really did a fantastic job on my commercial camera install. I am very happy with there very friendly supportive staff as that walked me through how to view the cameras remotely and how to operate the system overall. Highly recommended and Thanks again

The 2 technicians, Anthony Jones and mark were awesome.They explained everything very well and went over instructions and answered all my questions.They were great working together.

We had the pleasure of having Justin come help us today. He went over different options for us to consider, and showed us how specific items that we already had could be optimized. Great service!

My alarm system was not being seen at their control center. After following their suggestions to fix it that didn't fix it, we setup an appointment for them to come to the house. The gentleman was very nice and polite. He took care of the problem in the box. Everything is working fine now.

The lady i talk to was very nice and understanding. She answered my question p professionally. I liked that. Thank you very much.
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John was fantastic!! Super friendly and made sure everything worked properly! Thank you so much!

David Smith did an Amazing Job and gave Great Customer Service!

Robert cruz and Robert cutwright did an absolutely amazing job.

Your technician did a wonderful job, took care of my problem!

I had a new Doorbell installed by Dave Smith. He was very efficient and knowledgeable. I recommend him and Guardian Alarm !

The technician that came today John Fay was very professional and knowledgeable. He had excellent customer service.

Michael, the technician who came to update my Guardian Alarm system and install a security doorbell camera did an excellent job. His knowledge and experience enabled him to work quite efficiently to complete the installation.
Michael took the time to patiently show me how to install and use the new App for my new system. I'm a happy camper!

Rudy came out last week and helped fix all our problems at the Northwood Community Center and he answered my own questions about the video app and even took the time to help me get it all setup before he left. Thanks Rudy!

Rudy from Guardian Alarm was excellent! He installed our camera and buzzer, and explained how to use all equipment. He exhibited professionalism and politeness. Great job!

Both techs were very friendly and professional and helpful.

Guardian Alarm is a great security company and Howard is very good in particular very knowledgeable and professional in the way he handles business and takes care of our needs in a timely manner. I would recommend Guardian Alarm strongly if you need security assistance at your home or your business! Keep up the good work Howard. You’re the best 👍

David was very helpful and was able to answer questions on other products that I inquired about

Friendly and knowledgeable. The crew went above and beyond to give great service.
Thank you.

Regarding alarm has outstanding customer service, and if they’re ever is an issue, they contact you immediately

I just had my system service and had a wonderful experience. Dave Smith was my technician, he is a very pleasant and knowledgeable young man. Dave represented Guardian Alarm well. I have been a loyal customer since 2006 (20 years) and will continue to be a customer.

Been with Guardian for awhile, had a service call and it was awesome! The person who came out was John Fay, he was super knowledgeable and a master of his craft.

June1,2026 at 10am i just had 2 of your technicians at my house.They arrived about nine fifty , and they left my home at 11:05 so they were here about an hour setting up a camera , and with a new key bob for my home , they did an excellent job , Anthony J. and Mark, Anthony has been to my home 3 × 2 install cameras. The keypad for me and he does a magnificent job. He is the best and I express to the guy that was working with him. The other technician that he has the best guy training him so I just hope that he continue to do well.I appreciate his work.

Anthony J was excellent! Helpful, knowledgeable and a real pleasure.

Very knowledgeable technician. He diagnosed the problem, fixed it and explained the issue. Thank you!

We recently upgraded our alarm system with Guardian Alarm and had the best experience from start to finish! Anthony J. was the installer he was professional, knowledgeable and took his time explaining how everything worked. Anthony made the whole upgrade process easy and stress-free. Highly recommend Guardian Alarm!

Nathan was great helping me choose the coverage I need in order to feel secure in my new home. Rudy did a great job of installation, helping me understand the system so that I could make decisions to customize the features to my needs. He payed attention to aesthetics as well. I especially appreciated Rudy taking the time to teach me how to run the system.

John Fay arrived on time came in and he did an excellent job. John is very polite and efficient explains everything to you and answers questions that you may have he is very pleasant . Thank you John Fay

John was fantastic, knew exactly what he was doing and was thorough in completing all requested work. Thanks, John!

Rudy was super helpful with our rental property alarm system technical issues out in WalbridgeOH. Very professional, friendly, and knowledgeable. Thank you for your help!

John Fay is very knowledgeable about job and helpful. Thank you John for your help

Rudy did a great job installing our system and answering all of our questions and addressing our concerns. Very efficient and timely service. Highly recommend!

Outstanding Job by technician John Fay. Provided all needed information and even gave additional suggestions to ensure we would get the most out of our system. Would highly recommend him for any service that is needed.

Rudy has been exceptional in getting the job completed. His professional attitude in making sure what was quoted matches the work his is doing. He is always making sure I am satisfied with the work once completed. I look forward to working with Rudy in the future.

Thank you John Fay for your promptness to our Battery inquiry. You were fast, efficient and answered all questions I had. You made all you said and did very easy for my understanding. Thank you Guarduan for sending John our way!

Rudy and Frank were very thorough and tested all zones. They explained all settings walking through the process of set up.

Justin V With a great help to me and my family. Great personality

Rudy is the best. Very professional. Explained things completely.

Dave Smith was the technician that serviced our system. Very knowledgeable and professional. Thanks

We recently had our doorbell and security system upgraded, and Justin did an outstanding job. He was punctual, professional, and extremely knowledgeable. He took the time to explain everything clearly, and made sure we were comfortable using the system before he left. We really appreciated his attention to detail. If you’re considering this company, ask for Justin, you won’t be disappointed.

Rudy was awesome! He did a great job installing all of the cameras and was a tremendous help!

Rudy was awesome! He was so helpful getting everything setup and was very friendly!

Thanks for fixing my alarm. Very much appreciated.

Technican was were helpful and professional went the extra mile to ensure everything was repaird

Thanks for the guidance of our new system. I am enjoying the features of our updated alarm system. I thought I understood the quiick arm feature but I guess I prefer the words quick arm on the alarm like the older model. However, it is fairly rasy to use. John was very helpful.

Justin was extremely knowledgeable and explained how the process works and how to use the devices. He did a terrific job with the installation.

Very Professional I Give David Smith 10 ⭐'s Very Great Guy!!!!!

John Fay was tremendously helpful and very professional and pleasant.

Michael was awesome, very professional.
Thanks, Michael..

John F. was great. Very professional and CLEARLY has experience. He was efficient and I was honestly so pleasantly surprised based on other service calls. I will request him in the future.

Have had a wonderful experience with Guardian! Great customer service on the phone when I have called them. Then Justin came out and set up our system. He was attentive, friendly, knowledgeable, and very patient as my 4-year-old followed him around the entire time. The app works well. Would strongly recommend!

Purchase and instalation went great! Very pleased with the system.

I had three doors replaced in my house and garage. I haven’t painted the trim yet but the alarm sensors had to be reinstalled. The service technician Mike did a great job. He was prompt, courteous and professional.
I couldn’t ask for better service.
Hopefully Mike gets some recognition for his fine work.

My "installation" was rather simple. Having been a customer already, I only needed to have my system reactivated. For those that don't know, it's a simple process of going through the panel to establish the connection with the monitoring and calibrating the cameras. After that you test the system and you're off.
My technician was Justin. A knowledgable nice guy who knows his stuff and made the process go by quick. If I were to require any technicians to come out for any reason in the future, I'd request him and be happy to wait whatever time was needed. A lot of people may know how to do the job but not everyone is great at customer service. He is.

John was excellent in servicing our alarm system. He took time to explain and helped with understanding of panel and App.
We certainly appreciate the customer service he provided. Thank you.

John did an excellent job servicing our system. He was very courteous and answered any questions I had.

Justin was great!! Was thorough, discussed all details, patiently answered all my questions and left with a fully function, easy to operate, updated system. He was friendly and pleasant. If I had known it was this easy, I would have updated our system years ago. Highly recommended!!

Justin V was a great and knowledgeable technician and helped us greatly. Thanks for the good job. Guardian has been a good choice for us !

John is very nice and very professional
He did a great job

The representative was friendly and knowledgeable about our monitor. He was willing and able to answer all our questions for us to use our equipment to its fullest pitenti

John, our security installer was very knowledgeable in all that was required to have a super installation and pleasant to have in our home

EXCELLENT! Patient! Attentive & knowledgable. Pleasure to work with. Recommend highly!!!!

John was very professional in appearance and attitude, got right to work in correcting the issues. Would have no issue of him servicing or
Alarm again in the further.

Justin V was very helpful and thoughtful. He took the time to explain the process worked. He also was very courteous about making sure he didn’t make a mess of our floors. I had a great understanding how the guardian alarm system works.

John Fay was professional and courteous. He was efficient and completed the job needed.

Worked with Daniel Erce a few years ago when my wife and I bought our home. He helped me get set up with a great system. His knowledge and expertise is unmatched compared to other people/companies I have used for home security in the past. Highly recommend Guardian and Dan!

John is a fantastic and very knowledgeable technician. He is friendly and so very patient. Great Service

Justin V was an amazing technician! He was on time, diagnosed the problem quickly and replaced the radio that was having issues. He was polite and cordial and knowledgeable, as well. He answered all of the questions about our system and any future upgrades that we had. Highly recommend having him out if you are having issues with the alarm system.

After our alarm system provider of 35 plus years decided we were not worth making their system work, we were given Guardian's contact information from a family member. The installation was completed in one day by Justin V. He figured out everything about our old system, kept us informed and educated us on the new system. The sales person, Kara even stopped by to make sure everything was going smoothly. What a difference from Cincinnati Alarm. Very customer focused. So far we are very satisfied with the new system.

John was amazing. He was courteous, friendly and so helpful. Great experience.

Dave went above and beyond! Extremely polite and helpful!